Seasonal CSR: Fast-Paced, Paid Vacation & EAP

Reimagined Parking; Toronto; In loco; CAD 23.000 - 32.000; Part-time

Vantaggi offerti da questo lavoro

Employee Assistance Program (EAP)

Paid Vacation

Descrizione del lavoro

Reimagined Parking is seeking a Temporary Customer Service Representative for Yonge Parkade (Eaton Centre). The CSR will handle high-volume inquiries from monthly parking customers, guests, and internal stakeholders with accuracy and courtesy.

The role is seasonal, part-time, on-site at 220 Yonge Street, with two shifts in late November. You will enter data, process transactions, and maintain CRM records while upholding company policies and SLA standards.

Competenze

• High School Diploma or GED required.
• Minimum 1 year of customer service experience in a high-volume environment preferred.
• Must be at least 18 years old.
• Must be authorized to work in Canada and provide eligibility documentation.

Mansioni

• Serve as the primary contact for monthly parking customers, including prospective and existing clients.
• Handle inbound calls, emails, and written correspondence per SLA standards.
• Resolve inquiries and complaints with professionalism and empathy.
• Maintain accurate customer data and complete documentation in CRM systems.
• Process transactions including new accounts, updates, and cancellations.

Conoscenze

Communication

Multitasking

Attention to detail

Problem solving

Brand ambassador

Phone etiquette

Team player

Formazione

High School Diploma or GED

Strumenti

CRM

Microsoft Office

Descrizione del lavoro

Reimagined Parking is seeking a Temporary Customer Service Representative for Yonge Parkade (Eaton Centre). The CSR will handle high-volume inquiries from monthly parking customers, guests, and internal stakeholders with accuracy and courtesy.

The role is seasonal, part-time, on-site at 220 Yonge Street, with two shifts in late November. You will enter data, process transactions, and maintain CRM records while upholding company policies and SLA standards.