Seasonal Courier-20

FedEx Canada; Richmond; Sur place; CAD 27 000 - 39 000; Plein temps

Résumé du poste

FedEx Canada is seeking a temporary courier in Richmond to provide courteous pickup and delivery on assigned routes while ensuring proper labeling and paperwork. The role involves operating tracking systems, maintaining safety, and representing FedEx professionally.

The position is an interview/temporary assignment with up to 12 weeks of work based on business needs. Candidates may be bilingual in Quebec and must hold a valid driver's license with clean record where required.

Qualifications

• High School Diploma or GED Equivalent.
• None– No experience required; Customer Service – 1 year (preferred).
• Customer orientation.

Responsabilités

• Provide courteous and efficient pick-up and delivery of packages on assigned route.
• Ensure packages conform to FedEx Canada features of service, proper labeling and paperwork is neat and accurate.
• Operate computerized tracking and dispatch systems.
• Maintain safety and security of packages, equipment and vehicles.
• Seek additional business from current customers and inform sales of leads and market changes.
• Answer customers' questions about FedEx Canada's services and requirements.
• Demonstrate proficiency in service features and equipment.
• Operate vehicle safely and comply with regulations.
• Assist with loading/unloading and sorting as workload dictates.

Connaissances

Customer Service

Communication

Safety Awareness

Formation

High School Diploma or GED Equivalent

Outils

PC Windows

Dispatch Systems

Description du poste

Required Knowledge, Skills And Abilities

Special Note: This is a temporary position of up to 12 weeks based on business and operational needs

This is an interview position.

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions

• Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image
• Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts
• Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.
• Seeks additional business from current customers. Informs sales department of sales leads and market changes.
• Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials.
• Operates computerized tracking and dispatch systems ensuring input of correct information
• Answers customer's questions on Federal Express Canada's features of service and continually keeps customers informed about the company and its services as well as Canada, US and International requirements.
• Demonstrates proficiency in features of service and equipment.
• Operates vehicle safely and efficiently, complying with all government regulations and company procedures.
• May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.

Minimum Education

High School Diploma or GED Equivalent

Minimum Experience

• None – No experience required
• Customer Service – 1 year (preferred)
• Customer orientation

Preferred Qualifications

Pay

Pay rate: $24

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.