Seasonal Courier-2

FedEx Canada; Vaughan; Sur place; CAD 25 000 - 39 000; Temps partiel

Résumé du poste

FedEx Canada is seeking a temporary delivery driver in the Vaughan area to provide courteous, on-time package pick-up and delivery on an assigned route. You will ensure shipments meet service standards, maintain accurate paperwork, and support customers with information on FedEx features and international requirements.

The role emphasizes safe vehicle operation, adherence to procedures, and potential on-site loading/unloading duties based on workload.

Qualifications

• High School Diploma or GED Equivalent.
• No previous experience required (entry level).
• Customer service experience is preferred but not required.

Responsabilités

• Provide efficient and safe delivery and pick-up of packages on an assigned route, representing FedEx Canada professionally and maintaining a neat appearance.
• Accurately select and inspect packages and report stop counts and missorts.
• Adhere to Courier Best Practices, plan routes for efficiency, and ensure security of packages, equipment and vehicles.
• Seek additional business from current customers and inform sales of leads and market changes.
• Ensure proper labeling, neat paperwork, and supply of FedEx shipping materials for customers.
• Operate computerized tracking and dispatch systems with correct data input.
• Answer customer questions about FedEx Canada services and keep customers informed of company and service requirements.
• Demonstrate proficiency in service features and equipment.
• Operate vehicle safely and in compliance with regulations and company procedures.
• May perform loading/unloading and sorting/scanning of packages as workload dictates.

Connaissances

Customer Service

Customer orientation

Formation

High School Diploma or GED Equivalent

Description du poste

Required Knowledge, Skills And Abilities

Special Note: This is a temporary position of up to 12 weeks based on business and operational needs. This is an interview position. To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions

• Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image
• Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts
• Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.
• Seeks additional business from current customers. Informs sales department of sales leads and market changes.
• Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials.
• Operates computerized tracking and dispatch systems ensuring input of correct information
• Answers customer's questions on Federal Express Canada's features of service and continually keeps customers informed about the company and its services as well as Canada, US and International requirements.
• Demonstrates proficiency in features of service and equipment.
• Operates vehicle safely and efficiently, complying with all government regulations and company procedures.
• May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.

Required Knowledge, Skills And Abilities

Minimum Education

High School Diploma or GED Equivalent

Minimum Experience

• None – No experience required
• Customer Service – 1 year (preferred)
• Customer orientation

Qualifications Requises

Transparence Salariale:

Salaire

Détails Supplémentaires:

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre votre candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.