Seasonal Associate (Overnight) -Scarborough Town Centre

Victoria's Secret; Toronto; Hybrid; CAD 31,000 - 35,000; Full time

Benefits offered by this job

40% Associate Discount

Free Mental Health (EAP) benefits for你

Free Product

Flexible Schedule

Competitive Pay

Job summary

Victoria's Secret in Toronto, Ontario is seeking Seasonal Selling Associates to join during peak periods. You will drive sales, deliver exceptional customer service, and share product knowledge across store areas while supporting seasonal goals.

Responsibilities include selling on the floor, efficient cash wrap, replenishment, and floorset execution, all while adhering to brand standards and prioritizing bra products.

Qualifications

• Retail experience preferred.
• Strong communication and customer service skills.
• Ability to lift up to 40 pounds.

Responsibilities

• Sell to customers and drive store sales.
• Engage with customers, read cues, and respond effectively.
• Provide bra fitting guidance through effective questioning.
• Process returns and promotions to maximize sales.
• Deliver accurate, friendly cash wrap transactions.
• Encourage add-on purchases and manage back-of-house tasks.
• Keep floor ready by stocking and replenishing merchandise.
• Execute floorsets and maintain brand standards.

Skills

Customer Service

Sales driven

Communication

Job description

Description

Position Overview: Seasonal Selling Associate

The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. Seasonal Associates hold a temporary position designed to drive sales growth by working in various areas of the store during peak periods.

What We Offer

• 40% Associate Discount
• Free Mental Health (EAP) benefits for you and those who live with you
• Free Product
• Flexible Schedule
• Competitive Pay

Key Responsibilities

When assigned to the sales floor:

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales

When assigned to the cash wrap:

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and “go-backs”

When assigned to processing and replenishment:

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor
• Assists with other projects as needed including markdowns, re-tickets, and mark out of stock

When assigned to floorset activity:

• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock

All associate roles at Victoria’s Secret are responsible for:

• Driving top line store sales results and growing the business
• Maintaining focus on bras as the premier product differentiator
• Preparing for each shift by knowing sales, promotions, and procedures
• Recovering and replenishing merchandise
• Understanding and adhering to visual merchandising standards
• Assisting in housekeeping and reporting maintenance issues
• Building awareness and skills in loss prevention
• Supporting store strategy to reduce shrink
• Providing a safe working environment
• Demonstrating Company values
• Building loyalty through the Rewards Program
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks