Seasonal Associate-Metropolis at Metrotown VS

Victoria’s Secret & Co.; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

Victoria’s Secret & Co. is looking for a Seasonal Associate at Metropolis at Metrotown to drive sales and provide exceptional customer service. This role involves assisting customers with product knowledge and maintaining store standards. Competitive pay, schedule flexibility, and exclusive employee perks are offered.

Benefits

40% Associate Discount

Free Mental Health (EAP) benefits

Free Product

Flexible Schedule

Qualifications

• Exhibits desire to exceed customer expectations.
• Able to meet or exceed sales goals preferred.
• Schedule flexibility required.

Responsibilities

• Drives store sales by personally selling to customers.
• Delivers friendly and efficient cash wrap experience.
• Processes merchandise to maintain store standards.

Skills

Customer Service

Sales

Communication

Teamwork

Job description

Seasonal Associate-Metropolis at Metrotown VS

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Seasonal Associate-Metropolis at Metrotown VS

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Who are we?

Victoria’s Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands — Victoria’s Secret and PINK — that share a common purpose of inspiring and uplifting our customers in every stage of their lives.

Description

Who are we?

Victoria’s Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands — Victoria’s Secret and PINK — that share a common purpose of inspiring and uplifting our customers in every stage of their lives.

Our Mission

We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.

Position Overview: Seasonal Selling Associate

The Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.

What We Offer

• 40% Associate Discount
• Free Mental Health (EAP) benefits for you and those who live with you
• Free Product
• Flexible Schedule
• Competitive Pay
  
  

Key Responsibilities

When assigned to the sales floor:

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales
  
  

When Assigned To The Cash Wrap

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and “go-backs”
  
  

When Assigned To Processing And Replenishment

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor
• Assists with other projects as needed including markdowns, re-tickets, and mark out of stock
  
  

When Assigned To Floorset Activity

• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock
  
  

All associate roles at Victoria’s Secret are responsible for:

• Driving top line store sales results and growing the business
• Maintaining focus on bras as the premier product differentiator
• Preparing for each shift by knowing sales, promotions, and procedures
• Recovering and replenishing merchandise
• Understanding and adhering to visual merchandising standards
• Assisting in housekeeping and reporting maintenance issues
• Building awareness and skills in loss prevention
• Supporting store strategy to reduce shrink
• Providing a safe working environment
• Demonstrating Company values
• Building loyalty through the Rewards Program
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
  
  

Minimum Salary: $18.00

Maximum Salary: $21.00

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Qualifications

• Exhibits an authentic desire to exceed the customer’s expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
  
  

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, pregnancy, genetic information, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hire individuals authorized for employment in Canada.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail

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