Seasonal Associate

sephora.com; Ottawa; On-site; CAD 26,000 - 32,000; Part time

Benefits offered by this job

Performance-based bonus opportunities

Competitive benefits program

Learning and development initiatives

Job summary

Sephora Canada is hiring a Seasonal Associate in Ottawa to support store operations and onstage service during peak times. You will help create a welcoming, high-energy shopping environment while maintaining stock and visual standards. Flexible scheduling requires availability nights and weekends in a fast-paced beauty setting.

The role emphasizes exceptional client service, teamwork, and adherence to Sephora’s standards, with potential bonus opportunities and a robust benefits program.

Qualifications

• Some experience in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Deliver exceptional service; support the team in creating outstanding client experiences and achieving sales goals.
• Support daily operations; manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising; ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Foster inclusivity and teamwork; promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards; follow company policies and help create a clean, safe, secure, and enjoyable shopping experience for all.

Skills

Retail experience

Customer service

Team player

Communication skills

Tools

POS systems

Job description

Job ID: 294417

Location: ON-Tanger Ottawa (2304)

Address: 8555 Campeau Drive, Ottawa, ON K2T 0K5, Canada (CA)

Hourly/Salaried: Hourly (Non-Exempt)

Full Time/Part Time: Flex

Position Type: Non-guaranteed hours

Vacancy Status: This position is for an existing, open vacancy

At Sephora Canada, beauty is about feeling seen, valued, and empowered—individually and as a community. This holiday season, we’re looking for people who are excited to bring warmth, curiosity, and energy to our stores. In a seasonal role, you’ll help create meaningful client moments and build skills in a fast-paced beauty environment.

As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll create a welcoming experience while maintaining a stocked, visually ready store. If you thrive in a fast-paced, collaborative environment, this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals.
• Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards Follow company policies and help create a clean, safe, secure, and enjoyable shopping experience for all.

Flexible Scheduling and Reliability

• Weekly hours may vary, with an expected schedule of 0–14 hours per week based on business needs.
• Must be available during peak retail operations including nights and weekends.
• Punctuality and consistent attendance expected.
• British Columbia & Saskatchewan: Available to be scheduled starting Sunday, September 6th
• All Other Provinces: Available to be scheduled starting Monday, September 7th

Qualifications/Experience

• Some experience in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to efficiently complete job tasks.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Meaningful Rewards

The compensation ranges between CAD$19.20 - CAD$22.60/hr. Additionally, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applicants.