Seasonal Associate

Sephora USA, Inc; Ottawa; On-site; CAD 26,000 - 32,000; Full time

Benefits offered by this job

Performance-based bonus

Benefits program

Learning and development

Job summary

Sephora Canada is seeking a Seasonal Associate to deliver exceptional client experiences during peak periods at the Rideau Centre store in Ottawa. You will support both store operations and onstage service, helping maintain a stocked, visually ready environment while engaging customers with warmth and energy.

As part of a fast-paced team, you will be scheduled 0–14 hours per week, including nights and weekends.

Qualifications

• Experience in a retail, hospitality, or client-focused environment.
• Strong organizational and time-management skills.
• Able to learn quickly and handle multiple tasks.
• Excellent communication and interpersonal abilities.
• Able to lift up to 50 pounds.

Responsibilities

• Deliver exceptional service and help meet sales goals.
• Support daily store operations and inventory management.
• Assist with visual merchandising and promotional setups.
• Promote inclusivity and teamwork within the team.
• Uphold Sephora standards for safety and store appearance.

Skills

Retail experience

Organizational skills

Time management

Fast learner

Customer service

Communication skills

Team player

Lifting ability

Job description

Job ID: 294446
Location: ON-Rideau Centre (0518)
Address: 50 Rideau St, Ottawa, ON K1N 9J7, Canada (CA)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Flex
Position Type: Non-guaranteed hours
Vacancy Status: This position is for an existing, open vacancy

At Sephora Canada, beauty is about feeling seen, valued, and empowered—individually and as a community. This holiday season, we’re looking for people who are excited to bring warmth, curiosity, and energy to our stores. In a seasonal role, you’ll help create meaningful client moments and build skills in a fast-paced beauty environment.

As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll create a welcoming experience while maintaining a stocked, visually ready store. If you thrive in a fast-paced, collaborative environment, this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals.
• Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards Follow company policies and help create a clean, safe, secure, and enjoyable shopping experience for all.

Flexible Scheduling and Reliability

• Weekly hours may vary, with an expected schedule of 0–14 hours per week based on business needs.
• Must be available during peak retail operations including nights and weekends.
• Punctuality and consistent attendance expected.
• British Columbia & Saskatchewan: Available to be scheduled starting Sunday, September 6th
• All Other Provinces: Available to be scheduled starting Monday, September 7th

Qualifications/Experience

• Some experience in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to efficiently complete job tasks.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Meaningful Rewards

The compensation ranges between CAD$19.20 - CAD$22.60/hr. Additionally, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applicants.