Seasonal Associate

Sephora USA, Inc; London; On-site; CAD 26,000 - 31,000; Full time

Benefits offered by this job

Bonus opportunities

Benefits program

Learning & development

Job summary

Sephora Canada in London, ON is seeking a Seasonal Associate to deliver outstanding client experiences during peak periods. You will support store operations and onstage service, keep shelves stocked, and ensure a welcoming, visually appealing environment for customers.

The role is hourly, with flexible scheduling (0–14 hours per week) and availability during nights and weekends. Prior retail or customer-service experience is beneficial, along with strong teamwork, communication, and reliability.

Qualifications

• Retail or client-focused experience preferred.
• Excellent organizational and time management skills.
• Ability to provide outstanding client service.
• Strong communication and interpersonal abilities.

Responsibilities

• Deliver exceptional service to clients and assist sales goals.
• Support daily store operations including inventory and stock replenishment.
• Assist with visual merchandising to reflect Sephora branding.
• Foster inclusivity and teamwork among staff.
• Uphold Sephora standards for a clean, safe shopping environment.

Skills

Customer service

Communication

Time management

Teamwork

Adaptability

Physical endurance

Job description

Job ID: 294353
Location: ON-Westwood Power Centre (1554)
Address: 3099 Wonderland Rd S Unit #1, London, ON N6L 1R4, Canada (CA)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Flex
Position Type: Non-guaranteed hours
Vacancy Status: This position is for an existing, open vacancy

At Sephora Canada, beauty is about feeling seen, valued, and empowered—individually and as a community. This holiday season, we’re looking for people who are excited to bring warmth, curiosity, and energy to our stores. In a seasonal role, you’ll help create meaningful client moments and build skills in a fast-paced beauty environment.

As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll create a welcoming experience while maintaining a stocked, visually ready store. If you thrive in a fast-paced, collaborative environment, this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals.
• Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards Follow company policies and help create a clean, safe, secure, and enjoyable shopping experience for all.

Flexible Scheduling and Reliability

• Weekly hours may vary, with an expected schedule of 0–14 hours per week based on business needs.
• Must be available during peak retail operations including nights and weekends.
• Punctuality and consistent attendance expected.
• British Columbia & Saskatchewan: Available to be scheduled starting Sunday, September 6th
• All Other Provinces: Available to be scheduled starting Monday, September 7th

Qualifications/Experience

• Some experience in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to efficiently complete job tasks.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Meaningful Rewards

The compensation ranges between CAD$19.20 - CAD$22.60/hr. Additionally, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applicants.