Seamstress

Chanel, Inc.; Vancouver; On-site; CAD 60,000 - 82,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Vacation days

Parental leave

EAP

Development programs

Job summary

CHANEL Vancouver Boutique is seeking a skilled Seamstress to deliver premium alteration services within Holt Renfrew. You will uphold CHANEL's standards, tailor garments to perfection, and ensure an impeccable client experience through precise fittings and thoughtful guidance.

Expect 3-5 years of tailoring experience, a passion for luxury client service, and flexibility to work retail hours. The role emphasizes meticulous craftsmanship, teamwork, and a commitment to timeless CHANEL aesthetics.

Qualifications

• Tailoring expertise with 3–5 years of professional experience.
• Strong client service mindset for luxury retail.
• Excellent organizational and time-management skills.
• Meticulous attention to detail in every stitch.
• Clear communication and client advisory abilities.
• Flexible to retail hours, including weekends.
• Willingness to learn and adapt to brand guidelines.
• Knowledge of fabrics and garment construction.

Responsibilities

• Execute premium tailoring and alterations to CHANEL standards and deadlines.
• Learn collections, advise on alteration methods, and follow guidelines.
• Assess garments and tailor to perfection with precision.
• Conduct fittings and provide expert client guidance.
• Quality-check finished alterations and maintain cleanliness.
• Share alteration information with boutique staff and maintain records.

Skills

Tailoring

Client service

Organizational skills

Attention to detail

Communication

Flexibility

Open mindset

Fabric knowledge

Job description

Location: CHANEL Vancouver Boutique (in Holt Renfrew) Reports to: Operations Manager Contract: Full-time and permanent

Your Role @ CHANEL At CHANEL, our Seamstresses are artisans of craftsmanship, delivering meticulous attention to detail to ensure our clients enjoy an impeccable and personalized experience. As a Seamstress, you will provide premium alteration services, maintain the highest standards of quality, and contribute to the seamless operations of the Vancouver Boutique. You will play a key role in enhancing client satisfaction and fostering brand loyalty through superior craftsmanship and attentive service.

What impact you can create at CHANEL

• Execute premium tailoring and alteration services, ensuring garments meet CHANEL's Global standards, while meeting alteration deadlines.
• Learn each collection to understand the Studio's statements, recommend alteration methods accordingly, and stay up-to-date on evolvements of guidelines over time.
• Meticulously assess each garment to identify necessary adjustments, ensuring every piece is tailored to perfection.
• Conduct fittings with precision, providing expert guidance to clients while respecting their preferences and needs.
• Perform thorough quality checks on finished alterations, guaranteeing cleanliness, precision, and overall craftsmanship.
• Consistently share collection alteration information on garments with Boutique staff.

Client Relationships

• Build strong and lasting relationships with clients, ensuring their tailoring needs are met with professionalism and care.
• Offer expert advice on garment care, maintenance, and after-sales services to enhance the longevity of each piece.
• Collaborate with the boutique team to deliver a seamless and luxurious client journey.

Operational Efficiency

Maintain a clean, organized, and fully equipped Tailor Shop to support efficient operations and when required, inform your manager of the shop’s needs regarding tools, materials and supplies. Assist in stock quality control, repairing or adjusting items as necessary to uphold CHANEL’s standards. Ensure timely and accurate record-keeping for all tailoring activities using Chanel after-sales platforms/tools and communicate effectively with the boutique team.

What you will bring to the role

• Tailoring Expertise: 3-5 years of professional tailoring experience, preferably in luxury fashion.
• Client Service Excellence: A passion for creating exceptional client experiences and providing expert advice.
• Strong Organizational Skills: The ability to manage multiple tasks in a dynamic and fast-paced retail environment.
• Attention to Detail: A meticulous eye for precision and quality in every stitch.
• Communication Skills: Excellent verbal communication and interpersonal skills to engage with clients and collaborate with team members.
• Flexibility: Availability to work retail hours, including weekends, and adaptability to the demands of a luxury retail environment.
• Open mindset: be open to learning new skills and information.
• Awareness: Thorough knowledge of fabrics and garment construction.
• You are energized by Perfecting the art of tailoring and contributing to the creation of timeless, bespoke pieces. Building meaningful relationships with clients and enhancing their confidence through exceptional craftsmanship. Thriving in a team environment that celebrates creativity, precision, and excellence. Representing a world-renowned luxury brand and contributing to its legacy.

What you will gain from this experience

An opportunity to refine and showcase your tailoring expertise within a globally recognized luxury brand. The chance to contribute to the impeccable standards and timeless elegance that define CHANEL. A collaborative and inclusive work environment where your craft is valued and celebrated. Ongoing opportunities for personal and professional development in the luxury fashion industry.

Competitive base salary

Competitive base salary: $71,000CAD annually + bonus

Benefits at CHANEL

• Health - Private medical and dental insurance, long-term disability coverage, life insurance, and accidental death and dismemberment insurance. Plus, the option to add family members.
• Financial Security - A strong company pension plan and bonus program to help you plan for the future.
• Time to Recharge - Enjoy generous vacation days, sick leave, CSR (volunteering) days, and even a day off for your birthday!
• Parental Support - A robust global parental leave policy to support you during life’s important moments.
• Employee Assistance Program (EAP) - 24/7 access to resources, including counselling, legal support, wellness services, and financial guidance.
• Professional Growth & Development - We are committed to your success. From mentorship programs and learning opportunities to career advancement within the company, we provide the tools and resources to help you grow
• Benefits are eligibility dependent and subject to change at any time.

Company Culture and Commitment

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.

At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact - on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.