Scrum Master (x10) Tri-global Solutions Group Inc.

Tri-global Solutions Group Inc.; Edmonton; Hybrid; CAD 132,000 - 189,000; Full time

Job summary

Tri-global Solutions Group Inc. is seeking ten Scrum Masters to join our Service Delivery team supporting Government of Alberta projects within the Digital Design and Delivery division. Roles are remote (within Canada) with occasional on-site requests in Edmonton, AB.

GoA contracts require security screening and a 7.25-hour workday, Monday to Friday. The team will deliver cross-ministry digital services, working under GoA product owners to drive agile delivery, backlog refinement, and sprint

Qualifications

• Active Scrum Master certification from an accredited body.
• Coaching teams on Agile methodologies and fostering continuous improvement (2+ years).
• Leading and facilitating key agile ceremonies (planning, stand-ups, reviews, demos, retrospectives).
• Experience working in an agile development environment (3+ years).

Responsibilities

• Lead and mentor cross-functional program review and product delivery teams in agile principles, policies, and procedures.
• Lead and facilitate key agile ceremonies, including planning sessions, stand-ups, sprint reviews, product demos, retrospectives, and refinement.
• Facilitate effective delivery of services by coaching and guiding the GoA product owner and the team.
• Coach on agile estimation, dependencies, blockers, and sprint commitments; act as intermediary between GoA product owner and team.
• Guide the GoA product owner on reporting, release planning, and road-mapping.
• Maintain delivery metrics and report on product plans, progress, and QA using project management tools and artifacts (sprint burndown, velocity charts, backlogs).
• Demonstrate AI fluency via daily use of generative AI and agentic tooling for drafting, analysis, retrieval, backlog support, and reporting.
• Apply prompt design, retrieval-augmented generation, and review of AI outputs for risk, privacy, and appropriateness.
• Build AI-augmented routines to improve agile delivery and reduce admin overhead.
• Demonstrate process automation literacy (workflow automation, digital forms, structured intake, status reporting).
• Translate technical change into accessible communication for staff, product owners, delivery teams, and stakeholders.
• Participate in digital service delivery activities, such as user research and usability testing.

Skills

Active Scrum Master certification

Agile coaching

Facilitating agile ceremonies

Agile development experience

Job description

SCRUM MASTER (10 Resources Required)

Requisition #: R26-3599 (GOAPRDJP00001008)

Location: Remote (within Canada)

Engagement Type: Contract

Number of Resources required: 10

Rate (CAD): $70.00 - $100.00 per hour / Commensurate with related experience and market competitiveness

Term: 2026-10-12 to 2027-10-11 with 6-month extension available (up to 18-month contract)

Hours per day: 7.25

Security Screening: Standard (Criminal Record Check)

Tri-global Solutions Group Inc. is seeking ten (10) Scrum Masters to join our talented Service Delivery team at Digital Design and Delivery (a division of Government of Alberta) to support various projects across the ministries.

WORK MODEL

The successful candidate(s) will work remotely; however, may be required to attend meetings or work sessions in Edmonton, AB on reasonable notice provided by the Client (onsite attendance unlikely for out-of-province contractors). Work must be done from within Canada, due to network and data security policies. Applicants must be authorized to work in Canada to apply (e.g., Canadian Citizen, Permanent Resident, etc.). Standard Hours of work are 08:15 - 16:30 Alberta time, Monday through Friday excluding observed holidays.

Thank you.

Tri-global Solutions Group Inc.

Website: https://tri-global.com

PROJECT OVERVIEW

The Government of Alberta (GoA) has embarked on transforming the work of government to deliver simpler, more efficient, and better services for the citizens of Alberta, thereby ensuring that the needs of Albertans are effectively met in the digital age. The Province has a strategic role within government to drive efficiencies, innovation and modernization. The Digital Design and Delivery Division (DDD) is the Province’s new center for digital delivery. It was established to maximize capability and confidence in modern digital practice by ensuring service quality and value through standards and controls. This includes utilizing human-centered design approaches together with agile methodology and modern data practices.

DDD works in partnership with GoA ministries to deliver programs that better serve Albertans. Tri-global requires ten (10) Scrum Masters to work with DDD on service innovation, program review, and digital transformation projects across the GoA. The Scrum Master will work as part of cross-functional program review or product delivery teams. These teams, led by GoA product owners and DDD work collaboratively, and collectively participate in a full range of activities including field research, backlog definition and refinement, and sprint planning and execution. Digital transformation projects review the current state of services, identify future opportunities, and then deliver new services that are efficient, effective and affordable.

Scrum Master(s) identify and remove roadblocks and distractions that affect sprint commitments and prevent delivery of product features. Scrum Master(s) will be responsible for the management of the agile sprint process for cross-functional program review or product delivery teams, and will provide leadership and mentoring in agile principles, policies, and procedures, to enable the teams to self-organize and deliver consistently on sprint deliverables. Scrum Master(s) will be expected to manage communication, maximize transparency, disseminate information related to service delivery, and resolve any conflict when it arises.

Scrum Master(s) are expected to demonstrate AI fluency through daily use of generative AI and agentic tooling for delivery-grade work, including drafting, analysis, structured retrieval, meeting synthesis, backlog support, delivery reporting, and automation. Scrum Master(s) should be comfortable with prompt design, retrieval-augmented generation, and evaluation of AI output for risk, hallucination, privacy, sensitivity, and appropriateness for use in the delivery environment. Scrum Master(s) are expected to build AI-augmented routines that improve team delivery practices and reduce administrative overhead; they do not only consume AI tools.

Scrum Master(s) are also expected to demonstrate process automation literacy, including working knowledge of process-automation patterns such as workflow automation, digital forms, structured intake, status reporting, and agentic process orchestration, and the implications of these patterns for roles and workflows. Scrum Master(s) must be able to translate technical change into accessible communication for business, product owners, delivery teams, and stakeholders.

DESCRIPTION OF SERVICES

The Scrum Master(s) will be required on a full-time basis, working across two (2) to more projects.

• Lead and mentor cross-functional program review and product delivery teams in agile principles, policies, and procedures.
• Lead and facilitate key agile ceremonies, including planning sessions, stand-ups, sprint reviews, product demos, retrospectives, and refinement. This could also include ad-hoc sessions.
• Facilitate effective delivery of Services and deliverables by the cross-functional program review and product delivery teams through coaching and guiding the GoA product owner and the team.
• Specifically:
  • Coach the team on the application of agile methodology including how to provide effective estimates and sprint commitments, how to adjust for external dependencies, how to eliminate blocking issues, etc.
  • Promote the successful achievement of sprint goals and commitments, by acting as the intermediary between the GoA product owner and team.
  • Guide the GoA product owner on reporting, release planning, and road-mapping.
• Maintain delivery metrics and report on product level plans, progress, and quality assurance using project management tools and Artifacts such as sprint burndown/velocity charts, product backlogs, and sprint backlogs. The Scrum Master(s) will be required to report on progress to the Province as directed.
• Demonstrate AI fluency through daily use of generative AI and agentic tooling for drafting, analysis, structured retrieval, backlog support, meeting synthesis, delivery reporting, and automation.
• Apply prompt design, retrieval-augmented generation, and review of AI output for risk, hallucination, privacy, sensitivity, and delivery use.
• Build AI-augmented routines to improve agile delivery support; do not only consume AI tools.
• Demonstrate process automation literacy, including workflow automation, digital forms, structured intake, status reporting, and agentic process orchestration.
• Translate technical change and automation impacts into accessible communication for staff, product owners, delivery teams, and stakeholders.
• Participate in digital service delivery activities, such as user research and usability testing.

MANDATORY SKILLS

• Active professional Scrum Master certification – *Any accredited Scrum Master certification that is active will qualify. Please provide certificate(s).
• Experience in coaching teams on Agile methodologies, facilitating agile ceremonies, and fostering a culture of continuous improvement and collaboration. (2 years+)
• Experience leading and facilitating key agile ceremonies, including planning sessions, stand-ups, product demonstrations, and retrospectives. (3 years+)
• Experience working within an agile development environment. (3 years+)

DESIRABLE / NICE TO HAVE SKILLS

• Experience delivering training sessions via web-based interactive technology i.e. TEAMs. (5 years+)
• Experience guiding Agile team in , accountability, and self-organization. Focus on coaching teams to integrate AI into their ways of working without replacing human judgment, collaboration, creativity, or decision-making. (1 years+)
• Experience implementing CI/CD pipelines with automated testing, deployment, and observability. (4 years+)
• Experience personally using AI tools to enhance and streamline Scrum Master responsibilities, including meeting preparation, documentation, reporting, backlog analysis, communication, and agile delivery support. (1 years+)
• Experience planning work that aligns to product owner priorities (Sprint planning and backlog planning). (5 years+)
• Experience with software development processes and all associated best practices, methods, standards, tools and policies. (6 years+)
• Experience working within North American Public sector environments which includes municipal, provincial and federal. (4 years+)
• Experience working with teams that also apply UX design, service design, design thinking, or human-centered design approaches. (2 years+)

PROJECT EXAMPLES (MUST PROVIDE 2 PROJECT/ASSIGNMENT EXAMPLES)

Two (2) project/assignment examples must be provided, which exemplify/demonstrate your expertise in the selected service area. Each example is composed of the following (5) five Questions. Note: Project examples that reflect more recent experience will be evaluated more favourably, particularly those that demonstrate alignment with current public sector digital delivery practices.

1. Describe the project or assignment in which the proposed scrum master played a role. The description should highlight the Scope and objectives of the initiative, and candidate’s specific responsibilities as Scrum Master, and any use of generative AI or agentic tooling for delivery‑grade work.

2. Indicate whether the project served the public sector, private sector, or another domain. Preference will be given to experience in public sector environments, particularly those involving digital service delivery, modernization, enterprise transformation, AI fluency, or process automation literacy.

3. Describe the complexity and/or scope of the project/assignment size in: Number of users, business areas, or departments impacted; Degree of architectural or process transformation; Project budget; process automation, or other relevant criteria.

4. Describe the approach used for planning and delivery, and how the Scrum Master enabled outcomes.

5. List the key skills, tools, AI‑enabled tools, automation patterns, and technologies the Scrum Master applied on the project.

NOT FOR YOU?

We thank all candidates in advance. Only candidates selected for an interview will be contacted.

WHY WORK WITH TRI-GLOBAL?

• Empower positive change by enabling our clients to revolutionize innovation and technology, elevating them to a higher level of excellence and efficiency.
• Join an exceptional and committed team that redefines the landscape, forging a distinctive path towards success.
• Engage in stimulating and captivating projects that push boundaries and keep you constantly motivated.