Scrum Master

Tri-global Solutions Group Inc.; Edmonton; Hybrid; CAD 91,000 - 129,000; Full time

Job summary

Tri-global Solutions Group Inc. is seeking a Scrum Master to join the Government of Alberta digital delivery initiative. The contractor will operate remotely within Canada, supporting cross-functional teams and agile ceremonies, with occasional Edmonton-based meetings on short notice.

The role focuses on coaching teams, removing blockers, stabilizing sprint delivery, and aligning with product owners to meet project milestones across ministries.

Qualifications

• Active professional Scrum Master certification – any accredited Scrum Master certification that is active will qualify.
• Experience coaching teams on Agile methodologies, facilitating agile ceremonies, and fostering continuous improvement (10years+)
• Experience leading and facilitating key agile ceremonies (10 years+)
• Experience working within an agile development environment (8years+)

Responsibilities

• Lead and mentor cross-functional program review and product delivery teams in agile principles, policies, and procedures.
• Lead and facilitate key agile ceremonies, including planning sessions, stand-ups, sprint reviews, product demos, retrospectives, and refinement.
• Coach the team on applying agile methods, estimates, and sprint commitments; remove blockers and dependencies.
• Promote sprint goals and serve as intermediary between GoA product owner and team.
• Maintain delivery metrics and report progress using project management artifacts (sprint burndown/velocity, backlogs).
• Participate in digital service delivery activities such as user research and usability testing.

Skills

Scrum Master cert

Agile coaching

Facilitation

Agile ceremonies

Mentoring

Tools

JIRA

Azure DevOps

Job description

SCRUM MASTER

Requisition #: R26-3621

Location: Remote (within Canada)

Engagement Type: Contract

Number of Resources required: 1

Rate (CAD): Up to $80.00 per hour / Commensurate with related experience and market competitiveness

Term: 2026-11-02 to 2026-11-23 with two 12-month extensions available (up to 25-month contract)

Hours per day: 7.25

Security Screening: Standard (Criminal Record Check)

Tri-global Solutions Group Inc. is seeking one (1) Scrum Masters to join our talented Service Delivery team at Digital Design and Delivery (a division of Government of Alberta) to support various projects across various ministries.

WORK MODEL: The successful candidate(s) will work remotely; however, may be required to attend meetings or work sessions in Edmonton, AB on reasonable notice provided by the Client (onsite attendance unlikely for out-of-province contractors). Work must be done from within Canada, due to network and data security policies. Standard Hours of work are 08:15 - 16:30 Alberta time.

Thank you.

PROJECT OVERVIEW

The Government of Alberta (GoA) has embarked on transforming the work of government to deliver simpler, more efficient, and better services for the citizens of Alberta, thereby ensuring that the needs of Albertans are effectively met in the digital age. The Province has a strategic role within government to drive efficiencies, innovation and modernization. The Digital Design and Delivery Division (DDD) is the Province’s new centre for digital delivery. It was established to maximize capability and confidence in modern digital practice by ensuring service quality and value through standards and controls. This includes utilizing human-centred design approaches together with agile methodology and modern data practices.

DDD works in partnership with GoA ministries to deliver programs that better serve Albertans.

Tri-global requires a Scrum Master to work with DDD on service innovation, program review, and digital transformation projects across the GoA. The Scrum Master(s) will work as part of cross-functional program review or product delivery teams. These teams, led by GoA product owners and DDD work collaboratively, and collectively participate in a full range of activities including field research, backlog definition and refinement, and sprint planning and execution. Digital transformation projects review the current state of services, identify future opportunities, and then deliver new services that are efficient, effective and affordable.

Scrum Master(s) identify and remove roadblocks and distractions that affect sprint commitments and prevent delivery of product features. Scrum Master(s) will be responsible for the management of the agile sprint process for cross-functional program review or product delivery teams. Scrum Master(s) will provide leadership and mentoring in agile principles, policies, and procedures, to enable the teams to self-organize and deliver consistently on sprint deliverables. Scrum Master(s) will be expected to manage communication, maximize transparency, disseminate information related to service delivery, and resolve any conflict when it arises.

DESCRIPTION OF SERVICES

• Lead and mentor cross-functional program review and product delivery teams in agile principles, policies, and procedures.
• Lead and facilitate key agile ceremonies, including planning sessions, stand-ups, sprint reviews, product demos, retrospectives, and refinement. This could also include ad hoc sessions.
• Facilitate effective delivery of Services and deliverables by the cross-functional program review and product delivery teams through coaching and guiding the GoA product owner and the team. This could also include ad hoc sessions.
  • Coach the team on the application of agile methodology including how to provide effective estimates and sprint commitments, how to adjust for external dependencies, how to eliminate blocking issues, etc.
  • Promote the successful achievement of sprint goals and commitments, by acting as the intermediary between the GoA product owner and team.
  • Guide the GoA product owner on reporting, release planning, and road-mapping.
• Maintain delivery metrics and report on product level plans, progress, and quality assurance using project management tools and Artifacts such as sprint burndown/velocity charts, product backlogs, and sprint backlogs. The Scrum Master(s) will be required to report on progress to the Province as directed.
• Participate in digital service delivery activities, such as user research and usability testing. The Province and the Contractor shall determine changes to Services and Materials as required. The Province and the Contractor will determine changes to Services and Materials through the Artifacts.

MANDATORY SKILLS

• Active professional Scrum Master certification – any accredited Scrum Master certification that is active will qualify. Please provide certificate(s).
• Experience in coaching teams on Agile methodologies, facilitating agile ceremonies, and fostering a culture of continuous improvement and collaboration (10years+)
• Experience leading and facilitating key agile ceremonies, including planning sessions, stand-ups, product demonstrations, and retrospectives. (10 years+)
• Experience working within an agile development environment. (8years+)

DESIRABLE / NICE TO HAVE SKILLS

• Experience delivering training sessions via web-based interactive technology i.e. TEAMs. (8years+)
• Experience planning work that aligns to product owner priorities (Sprint planning and backlog planning). (8years+)
• Experience with Agile backlog management tools such as JIRA or Azure DevOps. (8years+)
• Experience with software development processes and all associated best practices, methods, standards, tools and policies. (8years+)
• Experience working in or for the public sector. (2years+)
• Experience working with teams that also apply UX design, service design, design thinking, or human-centered design approaches. (5years+)

PROJECT EXAMPLES (MUST PROVIDE 2 PROJECT/ASSIGNMENT EXAMPLES)

1. Describe the project or assignment in which the proposed scrum master played a role. The description should highlight the Scope and objectives of the initiative, and candidate’s specific responsibilities as Scrum Master.

2. Indicate whether the project served the public sector, private sector, or another domain. Preference will be given to experience in public sector environments, particularly those involving digital service delivery, modernization, and enterprise transformation.

3. Describe the complexity and/or scope of the project/assignment size in: Number of users, business areas, or departments impacted; Degree of architectural transformation; Project budget; or other relevant criteria.

4. Describe the approach used for planning and delivery, and how the Scrum Master enabled outcomes.

5. List the key skills, tools, and technologies the Scrum Master applied on the project.

NOT FOR YOU?

We thank all candidates in advance. Only candidates selected for an interview will be contacted.

WHY WORK WITH TRI-GLOBAL?

• Empower positive change by enabling our clients to revolutionize innovation and technology, elevating them to a higher level of excellence and efficiency.
• Join an exceptional and committed team that redefines the landscape, forging a distinctive path towards success.
• Engage in stimulating and captivating projects that push boundaries and keep you constantly motivated.