Junior Scrum Master (Askuity division)

The Home Depot Canada; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

The Home Depot Canada is looking for a dedicated Scrum Master for their Toronto team. This crucial role involves leading scrum ceremonies, facilitating development planning, and coordinating effectively with stakeholders to ensure quality standards are maintained.

The ideal candidate will have 1 to 3 years of experience in an Agile environment, a Bachelor's degree in Computer Science, and a recognized Scrum Master certification. Strong interpersonal and communication skills are essential for success in this position.

Qualifications

• 1 - 3 years of experience as a Certified Scrum Master or internal Home Depot Technology experience.
• Industry-recognized Scrum Master certification (e.g., Certified Scrum Master (CSM)).
• Previous leadership and/or project management experience; experience in the retail industry.

Responsibilities

• Lead scrum ceremonies such as Sprint Planning and Daily Standups.
• Identify and remove impediments to help teams achieve sprint goals.
• Facilitate development planning to refine milestones and visualize progress.
• Assist in managing the product backlog and ensure effective communication.

Skills

Agile Principles

Kanban knowledge

Communication skills

Interpersonal skills

Negotiation skills

Strong facilitation skills

Organizational skills

Customer Focus

Education

Bachelor's degree in Computer Science or equivalent work experience

Tools

JIRA

Confluence

Job description

Overview

Askuity is a Toronto-based retail analytics software company operating as a division within The Home Depot (THD). Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution. This role requires strong relationship-building skills and a dedication to applying continuous learning to enhance team performance and engagement. The Scrum Master is a critical, hands-on role responsible for ensuring the successful, on-time delivery of technology projects within our Agile process. The role combines the standard responsibilities of a Scrum Master focused on enabling our team members to do what each does best. As the primary liaison for our cross-functional feature teams, you will ensure all deliverables adhere to Askuity’s best practices and quality standards.

Key Responsibilities

• Lead scrum ceremonies: Sprint Planning, Daily Standups, Sprint Reviews/Demos, Retrospectives, and Backlog Refinements, ensuring they are effective and adhere to the team’s working agreements.
• Proactively identify and remove impediments to help teams achieve sprint goals, coordinating with stakeholders and other teams as needed.
• Delivery: facilitate development planning to refine milestones, visualize progress and manage expectations.
• Assess risks, implement mitigation strategies, and adjust schedules as needed.
• Act as the primary point of contact for stakeholders (Product Management, Development Managers, etc.) ensuring alignment with business objectives and adherence to quality standards.
• Apply Askuity’s development process best practices and maintain required artifacts throughout the delivery lifecycle.
• Stakeholder management: promote a culture of continuous improvement within the teams and help the teams implement changes.
• Foster and support the whole team by identifying and removing obstacles that hinder their progress.
• Observe and understand factors impacting team performance and velocity with the goal of continuously improving and applying learnings to future sprints.
• Assist in managing the product backlog, clarify backlog items, and facilitate effective communication between the Product Manager and the team.
• Leadership: support and facilitate interaction within the team and with key Askuity stakeholders; participate in THD agile community meetups to contribute to improvements in agile practices.
• Help the team understand the theory, practices, and values of the Scrum framework; build strong relationships with team members, business, and cross-functional partners; coordinate with Scrum Masters, Product Managers, and stakeholders to ensure alignment and collaboration.
• Product/Business Knowledge: report on key metrics such as progress, velocity, risks, and issues to ensure stakeholders have clear visibility; identify and present the most relevant metrics to support decision-making.

Qualifications

• Minimum Education: bachelor’s degree in computer science or equivalent work experience.
• Minimum Years Of Work Experience: 1 – 3 years of experience as a Certified Scrum Master, or internal Home Depot Technology experience.
• Certifications: Industry-recognized Scrum Master certification (e.g., Certified Scrum Master (CSM)).
• Other Requirements/Assets: Knowledgeable with JIRA, Confluence, and other scrum tools and techniques; previous leadership and/or project management experience; previous experience in retail industry.

Skills & Competencies

• Agile Principles, Kanban and Scrum knowledge; strong servant leadership, communication, interpersonal, and negotiation skills.
• Strong facilitation and organizational skills; proficient documentation and presentation skills.
• Action Oriented; Collaborates; Communicates Effectively; Drives Results; Customer Focus.