Junior Scrum Master

Askuity; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Askuity, a Toronto-based analytics software company, is seeking a Scrum Master to drive agile delivery within our cross-functional teams. You will facilitate ceremonies, remove impediments, and ensure products align with business objectives and quality standards.

You will build strong relationships with Product Management, Development Managers, and THD stakeholders, promoting continuous improvement and effective backlog management.

Qualifications

• Bachelor's degree in computer science or equivalent work experience.
• 1–3 years of Certified Scrum Master experience or Home Depot Technology experience.
• Knowledgeable with JIRA and Confluence.
• Strong servant leadership and facilitation skills.

Responsibilities

• Facilitate Scrum ceremonies like Sprint Planning, Daily Standups, Sprint Reviews/Demos, Retrospectives, and Backlog Refinements.
• Proactively identify and remove impediments to help teams achieve sprint goals.
• Act as the primary liaison for stakeholders ensuring alignment with business objectives and quality standards.
• Maintain required artifacts and ensure adherence to Askuity’s processes throughout the delivery lifecycle.
• Promote continuous improvement and help teams implement changes.
• Support team members and foster cross-functional collaboration with Product Management and other stakeholders.

Skills

Agile

Kanban

Scrum

Servant leadership

Facilitation

Communication

Documentation

Negotiation

Education

Bachelor's degree in Computer Science or equivalent experience

Tools

JIRA

Confluence

Job description

Askuity is a Toronto-based retail analytics software company operating as a division within The Home Depot (THD). Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.

This role requires strong relationship-building skills and a dedication to applying continuous learning to enhance team performance and engagement. The Scrum Master is a critical, hands-on role responsible for ensuring the successful, on-time delivery of technology projects within our Agile process. The role combines the standard responsibilities of a Scrum Master focused on enabling our team members to do what each does best. As the primary liaison for our cross-functional feature teams, you will ensure all deliverables adhere to Askuity’s best practices and quality standards.

Key Responsibilities

• Facilitate Scrum ceremonies like Sprint Planning, Daily Standups, Sprint Reviews/Demos, Retrospectives, and Backlog Refinements ensuring they are effective and adhere to the team’s working agreements.
• Proactively identify and remove impediments to help teams achieve sprint goals, coordinating with stakeholders and other teams as needed.

Delivery

• Facilitate development planning to refine milestones, visualize progress and manage expectations
• Assess risks, implement mitigation strategies, and adjust schedules as needed.
• Act as the primary point of contact for stakeholders (Product Management, Development Managers, etc.) ensuring alignment with business objectives and adherence to quality standards.
• Apply Askuity’s development process best practices and maintain required artifacts throughout the delivery lifecycle.
• Promote a culture of continuous improvement within the teams and help the teams implement changes.
• Foster and support the whole team by identifying and removing obstacles that hinder their progress.
• Observe and understand factors that impact team performance and velocity with the goal of continuously improving and applying learnings to future sprints.
• Assist in managing the product backlog, clarify backlog items, and facilitate effective communication between the Product Manager and the team

Leadership

• Support and facilitate interaction within the team and with key Askuity Stakeholders (Supplier Engagement, Community Enablement, Product Management, etc.)
• Participate in THD agile community meetups to contribute and learn about potential improvements to our agile best practices.
• Help the team to understand the theory, practices, and values of the Scrum framework.
• Build strong relationship with the team members, Business, and cross functional partners.
• Coordinate with Scrum Masters, Product Managers, and stakeholders to ensure team alignment and enable effective cross-functional collaboration

Product/Business Knowledge

• Report on key metrics such as progress, velocity, risks, and issues to ensure stakeholders and the Agile Practice team have clear visibility.
• Identify and present the most relevant metrics for Business and Tech stakeholders to support their decision-making processes.

Action Oriented

Skills

• Expert knowledge of the Agile Principles, Kanban and Scrum framework
• Strong servant leadership, communication, interpersonal and negotiation skills.
• Strong facilitation and organizational skills.
• Proficient documentation and presentation skills.

Direct Manager/Direct Reports

• Reports to Manager, Agile Practice

Physical Requirements

• Extended sitting
• Operating a computer and other technology

Working Conditions

• Working in an office setting: computer work, camera on virtual meetings
• bachelor’s degree in computer science or equivalent work experience.

Minimum Years of Work Experience

• 1 – 3 years of experience as a Certified Scrum Master, or internal Home Depot Technology experience

Certifications

Other Requirements/Assets

• Knowledgeable with JIRA, Confluence, other scrum tool and techniques
• Previous leadership and/or project management experience
• Previous experience in retail industry