Scrum Master

Appnovation Technologies; Toronto; On-site; CAD 80,000 - 105,000; Full time

Job summary

Appnovation Technologies is a global digital partner delivering strategy, design, development and managed services. We seek a Scrum Master to lead multi-functional teams across diverse client projects, ensuring on-time delivery and high-quality increments.

You will coordinate sprints, facilitate ceremonies, and coach teams to mature in Agile practices while collaborating with Product Owners and external stakeholders. A strong emphasis on communication, planning, and risk management is required.

Qualifications

• 3–4 years of Agile Project Management or Scrum Master experience in a digital agency.
• Excellent knowledge of Scrum techniques and artifacts (e.g., definition of done, user stories, backlog refinement).
• Strong English written and verbal communication with the ability to engage across levels in the organization.
• Familiarity with Kanban, Crystal, XP or SAFe is a plus.

Responsibilities

• Manage multiple concurrent scrum teams within Appnovation's client projects.
• Coordinate sprints, retrospectives and daily stand-ups to maintain velocity.
• Backlog grooming with Product Owners and new requests handling.
• Coach teams in Agile practices and improve scrum maturity.
• Resolve conflicts and remove obstacles to deliver quality increments.
• Estimate costs, track velocity, and identify risks and issues.

Skills

Agile project management

Scrum Master

Communication skills

Conflict resolution

Planning and organization

Education

Scrum Master Certification

Job description

Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.

Appnovation helps brands thrive through innovative, people-inspired experiences and solutions. By embracing the powerful combination of technology and agility, we seamlessly integrate strategy, experience, design, development and analytics.

We create standout digital experiences by collaborating with brands to understand the individual challenges and goals for every initiative. Focusing on our clients' customers, we effectively combine empathy, evidence and real-world insight so that solutions are derived from truth and meaning. Appnovation is an award-winning team dedicated to inspiring possibilities.

YOU WILL HAVE AN OPPORTUNITY TO:

• Manage multiple concurrent projects for Appnovation's global and growing list of clients
• Manage project timelines, budgets, and maintain costs to remain within or under budget
• Coordinate sprints, retrospective meetings and daily stand-ups
• Work with Product Owners to handle backlog grooming and new requests
• Facilitate internal communications and be the point of contact with external stakeholders
• Estimate and track project velocity, costs, develop resource plans, and assess potential issues and risks
• Coach team members in Agile frameworks and guide teams to higher levels of scrum maturity
• Resolve conflicts, remove obstacles, and help teams implement changes effectively
• Ensure deliverables meet high quality standards at the end of each sprint
• Identify and provide recommendations for process improvement in project delivery
• Help build a productive and enjoyable environment where team members own the product

JOB SKILLS AND REQUIREMENTS:

As a Scrum Master with Appnovation, you'll be responsible for managing multi-functional teams in the business of consulting, designing, developing, training and supporting digital transformation and digital marketing solutions for our clients around the world.

Must Haves:

• 3-4 years of Agile Project Management or proven Scrum Master experience in a digital agency, professional services or consulting environment, with a focus on running multiple concurrent scrum teams
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Good knowledge of other Agile frameworks is a plus (Kanban, Crystal, XP, SAFe, etc.)
• Must have either Scrum Master Certification or hands-on Agile experience that can be described in detail
• Strong English written and verbal communication skills with the proven ability to effectively communicate across different levels of the organization
• Exceptional planning, organizational, conflict-resolution, and problem-solving skills

Nice To Haves:

• Business analysis and requirements management experience
• A solid understanding of, or hands-on experience with, software development, including mobile development, web development or multi-tech platform implementation

WHO YOU ARE:

• First and foremost, you are passionate about new technology, incredible with clients, and widely recognized for the depth of your Project Management skills
• Comfortable working with clients and discussing technical and business requirements
• Demonstrated ability to establish strong working relationships with team members, establish roles and responsibilities, provide direction and foster effective team skills to complete tasks on time
• Excellent organizational and time management skills, able to communicate project details clearly
• Able to estimate project costs, set deadlines, and effectively manage teams of professionals to meet deadlines
• Able and keen to work in a very fast paced, growth environment
• Interested in directly influencing the continued growth of Appnovation

At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital. Accommodations are available throughout the recruitment process.