Scrum Master

Onico Solutions; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading tech solutions provider in Toronto is seeking an experienced Scrum Master to drive Agile practices within teams. The ideal candidate will have over 4 years of experience and a CSM certification. This hybrid contract role offers flexible work arrangements, requiring presence in the office 3-4 days a week. The position involves coaching teams, facilitating Scrum ceremonies, and managing Product Backlog.

Qualifications

• At least 4 years of Scrum Master experience.
• Over 4 years of software delivery experience in large enterprise organizations.
• Strong leadership, facilitation, conflict resolution, and transparency skills.

Responsibilities

• Lead multiple engagements in a cross-functional environment including IT, Compliance, Procurement.
• Facilitate Scrum ceremonies such as Sprint planning, retrospectives, and daily stand-ups.
• Support effective Product Backlog management.

Skills

Scrum Master experience

Agile frameworks

Team leadership

Communication skills

Problem-solving

Education

CSM certification

Tools

JIRA

Confluence

Job description

Scrum Master

The Scrum Master will work with Business Product Owner(s) and IT Delivery Manager(s) to ensure the continuous delivery of a working solution that provides the highest value for the business each release.

• Coach the team in Agile best practices to promote self-organization and cross-functionality, especially in organizations new to Agile frameworks.
• Lead multiple engagements in a cross-functional environment including IT, Compliance, Procurement, etc.
• Remove impediments to the team’s progress towards Sprint commitments, including managing external requests by redirecting them to the Product Owner.
• Plan and facilitate Scrum ceremonies such as Sprint planning, retrospectives, and daily stand-ups.
• Implement continuous improvement initiatives to enhance team productivity and deliverable quality.
• Ensure the team executes and delivers on Sprint and release commitments.
• Support effective Product Backlog management and help create clear, concise Backlog items.
• Lead and coach the organization in Scrum adoption and manage change effectively.
• Report KPIs, metrics, financials, risks, and issues to the PMO.
• Build productive relationships within and beyond the team, fostering open communication to surface issues promptly.
• Remove obstacles or escalate them to the Product Owner for resolution.
• Manage multiple engagements simultaneously, maintaining focus on critical deliverables.
• Collaborate with stakeholders across roles and levels, including business, Compliance, Legal, and IT.

Experience

• At least 4 years of Scrum Master experience.
• Over 4 years of software delivery experience in large enterprise organizations.
• Experience with multiple Agile frameworks.
• Expertise in Scrum, with CSM certification.
• Proficiency with Agile Planning Tools (JIRA, Confluence, Kanban Boards).
• Knowledge of Agile concepts such as User Experience, Design Thinking, Kanban, and Extreme Programming.
• Strong leadership, facilitation, conflict resolution, and transparency skills.
• Ability to influence and lead teams and stakeholders at all levels, including executives.
• Excellent communication, listening, coaching, and facilitation skills.
• Experience in fast-paced environments with changing priorities.
• Proven problem-solving and analytical skills.
• Solid understanding of financial services products and processes (e.g., loan processing, collections, underwriting).
• Strong interpersonal, stakeholder, and vendor management skills.
• Excellent team-building capabilities.
• Experience in risk management.

This is a minimum 6-month contract located in downtown Toronto, with a hybrid work model (3-4 days remote per week).