Scrum Master

TrackTik Inc.; Montreal; Remote; CAD 90,000 - 120,000; Full time

Job summary

TrackTik Inc., a leading SaaS platform for physical security operations, is seeking a Scrum Master to enhance team efficiency and effectively manage multiple Scrum teams. With a focus on communication, continuous improvement, and stakeholder alignment, this remote role demands strong Agile knowledge and a collaborative spirit.

Qualifications

• Minimum of 5 years of experience as a Scrum Master.
• Certified Scrum Master (CSM) or equivalent certification.
• Ability to manage multiple priorities effectively.

Responsibilities

• Guide and coach Scrum teams in Scrum practices.
• Ensure teams are stable and productive by removing impediments.
• Provide transparency on progress through updates and reports.

Skills

Agile methodologies

Communication

Facilitation

Education

Bachelor's degree in Computer Science

Bachelor's degree in Business

Tools

Jira

Confluence

Job description

At Trackforce, we’re transforming how physical security operations are managed across the globe. As the world’s leading SaaS platform for physical security workforce management, we empower security companies and organizations with a streamlined solution to manage their guard forces. Our technology helps teams respond faster, operate more efficiently, and drive down costs — all while staying focused on what matters most: safety and protection.

We support over 4,600 clients in more than 50 countries and are proud of our growing team of 300+ professionals. With global offices that include headquarters in Dallas, Texas and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across borders and time zones in a dynamic hybrid work environment that values connection, flexibility, and impact.

Responsibilities

• Facilitate Scrum Processes: Guide and coach 2 to 3 Scrum teams in the effective application of Scrum practices and principles.
• Maintain Stability: Ensure the teams are stable and productive by removing impediments and fostering a positive working environment.
• Visibility on Deliverables: Provide transparency on the progress and status of deliverables through regular updates, reports, and meetings.
• Facilitate Releases: Coordinate and facilitate the release planning and execution, ensuring timely delivery of high-quality products.
• Continuous Improvement: Promote continuous improvement within the teams by encouraging reflection and adaptation of processes.
• Stakeholder Communication: Act as a liaison between the Scrum teams and stakeholders, ensuring clear communication and alignment of goals.

Requirements:

• Experience: Minimum of 5 years of experience as a Scrum Master, preferably with multiple teams.
• Certification: Certified Scrum Master (CSM) or equivalent certification.
• Skills: Strong understanding of Agile methodologies, excellent communication and facilitation skills, ability to manage multiple priorities.
• Education: Bachelor's degree in Computer Science, Business, or related field.

Preferred Qualifications:

• Experience in a fast-paced, dynamic environment.
• Familiarity with tools such as Jira, Confluence, and other Agile project management tools.
• Proven track record of successful project delivery.

Working at TrackForce

We offer a flexible, and fully remote environment so that you can harmonize your personal life with the fantastic work you will do here. Our team is highly focused on delivering value for our customers. Our recent merger has enabled us to become the true market leader in the security workforce management software space.

The values we live by:

- Foster Curiosity

- Lead with empathy

- Take Ownership and be accountable

- Empower diversity

- Be True and act with Integrity.

#LI-Remote

Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and drive and do not meet all of the above, we encourage you to apply!

Trackforce is proud champions of diversity, equity, belonging, and inclusion. We have a zero-tolerance policy for any form of discrimination against people in protected classes or based on prohibited grounds. All qualified applicants will receive fair consideration for employment in compliance with the applicable employment and human rights legislation.