ScotiaMcLeod Branch Systems Administrator/Branch Operations Assistant - Oakville

Scotiabank; Oakville; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading bank in the Americas is seeking a Branch Systems Administrator/Branch Operations Assistant to support the Branch Management Team. Responsibilities include managing daily operations, ensuring compliance, and being the first point of contact for clients. Ideal candidates will possess strong customer service skills and financial industry experience. This role emphasizes diversity, inclusion, and opportunities for development.

Benefits

Access to Scotia Academy for skill development

Inclusive working environment

Commitment to diversity and inclusion

Qualifications

• Experience in the financial industry preferred.
• Must have strong customer service skills.
• Ability to manage multiple priorities is essential.

Responsibilities

• Manage daily administrative operations for the branch.
• Ensure compliance standards are met for client account activities.
• Act as first point of contact for clients at the branch.

Skills

Superior customer service skills

Financial Industry experience

Strong organization

Strong written and oral communication skills

Knowledge of Microsoft Systems

Job description

Overview

As a Branch Systems Administrator/Branch Operations Assistant you will provide operational and administrative support to the Branch Management Team and the Advisor teams.

Is this role right for you

In the role you will:

• Be instrumental in management of the daily administrative operations of the branch
• Manage client account activities and ensuring compliance standards are met
• Assisting with the execution of implementation of procedures to ensure compliance with corporate policies and industry regulations
• Act as first point of contact for clients arriving at the branch
• Process cheques and documentation received by clients
• Complete all non online account management and shareholder communication
• Maintain branch efficiency

Do you have the skills

We would love to work with you if you have:

• Superior customer service skills
• Financial Industry experience preferred
• Strong organization with the ability to manage multiple priorities
• Strong written and oral communication skills
• Knowledge of Microsoft Systems

What’s in it for you

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• You will join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success.
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

Location: Canada : Ontario : Oakville

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.