ScotiaMcLeod Branch Systems Administrator / Branch Operations Assistant - Halifax (226969)

Scotiabank Global Site; Halifax; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading bank in the Americas is seeking a Branch Systems Administrator / Branch Operations Assistant in Halifax. You'll support branch operations and provide technical expertise, ensuring optimal performance of IT systems and delivering training to staff. Join a diverse, purpose-driven team committed to innovation and client service.

Benefits

Free access to Scotia Academy for skill development

Inclusive working environment

Collaborative team culture

Qualifications

• Experience in providing IT support to end-users.
• Excellent verbal and written communication skills.
• Ability to meet deadlines.

Responsibilities

• Deliver proactive technical expertise to Branch Staff.
• Ensure all technology is running efficiently.
• Manage daily administrative operations.

Skills

Communication skills

Organizational skills

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

As a cornerstone business within Scotia Wealth Management ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients assets.

When you join ScotiaMcLeod youll be empowered to deliver Enriched Thinking a unique approach that incorporates your clients thinking as well as our thinking to drive results. Youll work with a team of specialists to deliver a client-centric approach to wealth management enabling you to consider all the facets of your clients life family and business. With a focus on total wealth planning and wealth specialists to help you deliver on this unique value proposition youll be enabling clients to see not just the big picture but all the little ones too.

BRIEF INTRODUCTION

As a Branch Systems Administrator / Branch Operations Assistant you will contribute to the effective functioning of the branch team by ensuring that all workstations voice communications and multi-functioning devices are running effectively.

IS THIS ROLE RIGHT FOR YOU

In the role you will :

• Deliver proactive and reactive technical expertise with a hands-on approach addressing issues and improvements for Branch Staff
• Act as the liaison with the Helpdesk and the Branch Training and Support Team to ensure efficient resolution to all issues
• Ensure all technology is running at maximum efficiency
• Provide basic-level training on all applications to branch employees
• Escalate issues to internal and external providers
• Act as first point of contact for people entering the Branch
• Be instrumental in management of the daily administrative operations
• Manage client account activities and ensure compliance standards are met

DO YOU HAVE THE SKILLS

We would love to work with you if you have :

• Experience in providing IT support to end-users.
• Exc ellent verbal and written communication skills
• Provide excellent service in a professional and respectful manner.
• Ability to meet deadlines
• Knowledge of Microsoft systems : Word Excel and PowerPoint
• Familiarity with various operating systems and platforms.

WHATS IN IT FOR YOU

• At ScotiaMcleod we help employees build their futures where they can be themselves and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching learning and development there are endless possibilities. At ScotiaMcleod you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• You will join a purpose-driven winning team committed to results in an inclusive and high-performing culture.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• An organization committed to making a difference in our communities for you and our clients.
• An inclusive working environment that encourages creativity and curiosity and celebrates success.
• Learning and Development free access to Scotia Academy to upskill and develop your skills

Scotiabank is a leading bank in the Americas. Guided by our purpose : for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.

Required Experience :

Unclear Seniority

Key Skills

Organizational skills,Taleo,Employee Evaluation,Communication skills,Business Management,Office Experience,Workers' Compensation Law,10 Key Calculator,Training & Development,Administrative Experience,Human Resources,Workday

Employment Type : Full Time

Experience : years

Vacancy : 1

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