ScotiaMcLeod Branch Operations Assistant (Temporary)

Scotiabank; Ottawa; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Pension plan

Employee share ownership plan

Favourable employee banking rates

Job summary

Scotiabank is seeking a temporary ScotiaMcLeod Branch Operations Assistant to support the Branch Management Team and Advisor groups in daily administrative operations at the Kanata branch. You will handle client account activities, ensure compliance with policies, and help implement procedures to maintain regulatory standards.

The role emphasizes superior customer service, organization, and clear communication to coordinate activities across teams in a wealth-management setting.

Qualifications

• Superior customer service skills.
• Financial industry experience.
• Strong organizational skills with the ability to manage multiple priorities.
• Strong written and oral communication skills.

Responsibilities

• Be instrumental in management of the daily administrative operations of the branch.
• Manage client account activities and ensuring compliance standards are met.
• Assisting with the implementation of procedures to ensure compliance with corporate policies and industry regulations.

Skills

Superior customer service

Financial industry experience

Strong organization

Strong communication skills

Job description

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Title: ScotiaMcLeod Branch Operations Assistant (Temporary)

Requisition ID: 272826

ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice, and a collaborative culture, we’re committed to helping clients grow and protect their wealth by understanding their complete financial picture—life, family, business, and future.

Our signature Enriched Thinking® approach brings together investment, wealth planning, and advisory specialists to deliver truly personalized solutions. You’ll be supported by an innovative, team-based environment that values integrity, client focus, and continuous growth.

At ScotiaMcLeod, you’re not just building a career—you’re joining a firm where ideas spark, collaboration thrives, and you’re empowered to reach your full potential while making a real impact in your clients' lives.

As a Branch Operations Assistant you will provide operations and administrative support to the Branch Management Team and the Advisor teams.

IS THIS ROLE RIGHT FOR YOU

In the role you will:

• Be instrumental in management of the daily administrative operations of the branch
• Manage client account activities and ensuring compliance standards are met
• Assisting with the execution of implementation of procedures to ensure compliance with corporate policies and industry regulations

DO YOU HAVE THE SKILLS: WE WOULD LOVE TO WORK WITH YOU IF YOU HAVE:

• Superior customer service skills
• Financial Industry experience
• Strong organization with the ability to manage multiple priorities
• Strong written and oral communication skills

WHAT’S IN IT FOR YOU

• Competitive Compensation and Benefits package including annual incentive plans, time off entitlements, Pension Plan, Employee Share Ownership Plan and favourable employee rates for employee banking
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success.
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

#SWM

Location(s): Canada : Ontario : Kanata

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

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