Scotiamcleod Administrative Support Assistant - Vancouver

Scotiabank; Vancouver; On-site; CAD 45,000 - 60,000; Full time

Job summary

Scotiabank is seeking an Administrative Support Assistant to provide essential support to advisors within Scotia Wealth Management. This role involves onboarding clients, processing various account transactions, and ensuring exceptional client service. Ideal candidates will have experience in the securities industry and strong organizational skills, contributing to a collaborative and inclusive work environment.

Benefits

Learning and Development opportunities

Inclusive working environment

Collaborative team culture

Qualifications

• Experience in the securities industry.
• Excellent verbal and written communication skills.
• Strong organizational skills.

Responsibilities

• Onboard new client relationships through digital account opening.
• Process client requests, account transfers, and payments.
• Respond to client inquiries and escalate issues as needed.

Skills

Communication

Organizational Skills

Client Service

Attention to Detail

Time Management

Job description

Requisition ID: 224972

As a cornerstone business within Scotia Wealth Management, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets.

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family, and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

BRIEF INTRODUCTION

As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.

IS THIS ROLE RIGHT FOR YOU

In The Role You Will

1. Be responsible for onboarding new client relationships through digital account opening and documentation administration.
2. Process client requests, account transfers, deposits, withdrawals, and payments, requests for tax receipts, and account reporting.
3. Respond to client inquiries and issues in a timely manner and escalate as required.

Do You Have The Skills

We would love to work with you if you have:

• Experience in the securities industry.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Ability to take initiative, work independently, and meet deadlines.
• Meticulous attention to detail and excellent time management skills.
• Exceptional client service skills.

What’s In It For You

At ScotiaMcLeod, we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod, you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.

An organization committed to making a difference in our communities – for you and our clients.

An inclusive working environment that encourages creativity, curiosity, and celebrates success.

Learning and Development – free access to Scotia Academy to upskill and develop your skills.

Location(s):

Canada: British Columbia: Vancouver

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future," we help our customers, their families, and their communities achieve success through a broad range of advice, products, and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.