Scheduling Coordinator - Casual

ParaMed Home Health Care; Kitchener; On-site; CAD 30,000 - 45,000; Part time

Job summary

Join a leading home health care provider as a Scheduling Coordinator in Kitchener. This part-time role requires excellent customer service skills to match clients with the right staff. You'll manage care schedules and maintain communication with clients and staff, ensuring compassionate care. Enjoy benefits like health plans and educational allowances while contributing to a team dedicated to improving lives.

Benefits

Comprehensive health and dental benefit plans

Education allowance for employees and family

Employee Assistance Program

Employee perks and exclusive offers

Qualifications

• One year of administrative or office experience is an asset.
• Scheduling experience is an asset.

Responsibilities

• Assign appropriate staff to patients based on various factors.
• Build a care schedule for patients.
• Document and appropriately report all staff and patient interactions.

Skills

Customer Service

Communication

Compassion

Education

Healthcare Background

Tools

Computer Skills

Job description

Internet service providers may also use other standard web-based technologies to analyze your movements while accessing the Website. These technologies help the Extendicare Group ascertain the effectiveness of product and service campaigns and marketing programs, allow the Extendicare Group to customize the services offered on or through the Websites, and help determine the best use for website content, and product and service offerings. Some of this information, including the IP address, may be stored on the Extendicare Group’s Internet service provider’s server logs for extended periods of time.

Scheduling Coordinator - Casual

Apply locations: ParaMed - Kitchener, Ontario

Time type: Part time

Posted on: Posted 2 Days Ago

Job requisition id: R22078

Job Description

As a Casual Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. This position requires availability from Monday to Friday with every other weekend, with 8-hour shifts between 6am-10pm. The position involves approximately 16 hours biweekly, with the possibility of more.

Why you’ll love working here:

• Celebration and Recognition programs
• Part time and Full-time opportunities
• Comprehensive health and dental benefit plans
• Education allowance for employees and family
• Employee Assistance Program
• Employee perks and exclusive offers

What you’ll do :

• Assign appropriate staff to patients based on various factors including times suggested by patients, staff availability, and relevant skill sets
• Build a care schedule for patients
• Enter and update employee and patient data within computerized systems
• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families
• Document and appropriately report all staff and patient interactions

What you bring :

• One year of administrative or office experience is an asset
• Scheduling experience is an asset
• Healthcare background is strongly desired
• Strong computer skills
• Superior customer service skills
• Effective oral and written communication skills
• Compassion and empathy when interacting with patients and their families

ParaMed recognizes the importance of immunization to protect our patients and team members from Covid-19. A condition of employment with ParaMed is that all new hires receive all required doses of a Covid-19 vaccine approved by Health Canada.

Time Type:

Part time

Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.