Scheduling Coordinator - Casual

ParaMed Home Health Care; Kitchener; On-site; CAD 30,000 - 60,000; Part time

Job summary

As a Casual Assignment Coordinator, you will be the main contact for clients and field staff, providing exceptional customer service. This part-time role involves scheduling and matching staff to patient needs, requiring strong communication and organizational skills. Join a compassionate team dedicated to enhancing patient care and well-being.

Benefits

Comprehensive health and dental benefit plans

Education allowance for employees and family

Employee Assistance Program

Celebration and Recognition programs

Employee perks and exclusive offers

Qualifications

• One year of administrative or office experience is an asset.
• Healthcare background is strongly desired.

Responsibilities

• Assign appropriate staff to patients based on various factors.
• Build a care schedule for patients.
• Document and report all staff and patient interactions.

Skills

Customer Service

Communication

Scheduling

Compassion

Empathy

Education

Healthcare Background

Tools

Computer Skills

Job description

Job Description

As a Casual Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. This position requires availability from Monday to Friday with every other weekend, with 8-hour shifts between 6am-10pm, approximately 16 hours biweekly with the possibility of more.

Why You’ll Love Working Here

• Celebration and Recognition programs
• Part-time and Full-time opportunities
• Comprehensive health and dental benefit plans
• Education allowance for employees and family
• Employee Assistance Program
• Employee perks and exclusive offers

What You’ll Do

• Assign appropriate staff to patients based on factors such as patient-suggested times, staff availability, and relevant skill sets
• Build a care schedule for patients
• Enter and update employee and patient data within computerized systems
• Respond professionally and courteously to calls and electronic communications from funders, staff, patients, and families
• Document and report all staff and patient interactions appropriately

What You Bring

• One year of administrative or office experience is an asset
• Scheduling experience is an asset
• Healthcare background is strongly desired
• Strong computer skills
• Superior customer service skills
• Effective oral and written communication skills
• Compassion and empathy when interacting with patients and their families

ParaMed recognizes the importance of immunization to protect our patients and team members from Covid-19. A condition of employment is that all new hires receive all required doses of a Covid-19 vaccine approved by Health Canada.

Time Type

Part-time

Join us as we continue our 40-year tradition of helping people live better and providing compassionate care. Join a winning team and let’s succeed together!

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.