Scheduling Coordinator

ParaMed Home Health Care; Oshawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A home health care provider in Oshawa is seeking a Scheduling Coordinator to support clients and staff. The role includes scheduling, maintaining data, and communicating with stakeholders. Candidates should possess strong customer service skills and previous scheduling experience. This full-time position offers a supportive environment with various employee benefits.

Benefits

Comprehensive health and dental benefit plans

Education allowance for employees and family

Employee Assistance Program

Celebration and Recognition programs

Qualifications

• One year administrative or office experience is an asset.
• Scheduling experience is an asset.

Responsibilities

• Assign appropriate staff to patients based on various factors.
• Build a care schedule for patients.
• Document and report all staff and patient interactions.

Skills

Strong computer skills

Superior customer service skills

Effective communication

Compassion and empathy

Job description

Job Description

Job Description

As an Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.

LOCATION: Oshawa, ON

JOB TYPE: Full-Time Permanent

AVAILABILITY REQUIRED: Afternoons, Rotating Weekends

SHIFTS: 2PM-10PM

Why You’ll Love Working Here:

Celebration and Recognition programs

Part time and Full-time opportunities

Comprehensive health and dental benefit plans

Education allowance for employees and family

Employee Assistance Program

Employee perks and exclusive offers

What You’ll Do:

Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets

Build a care schedule for patients

Enter and update employee and patient data within computerized system

Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families

Document and appropriately report all staff and patient interactions

What You Bring:

One year administrative or office experience is an asset

Scheduling experience is an asset

Strong computer skills

Superior Customer service skills

Ability to effectively communicate both orally and written

Compassion and empathy when interacting with patients and their families

Time Type:

Full time

Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.

Time Type:

Full time

Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.