Scheduling Coordinator

ParaMed Home Health Care; Kitchener; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading healthcare company seeks an Assignment Coordinator who will match clients with staff, ensure superior customer service, and support effective communication. This full-time role requires strong organizational and computer skills, as well as compassion towards patients and families. Enjoy a supportive work environment with comprehensive benefits.

Benefits

Celebration and Recognition programs

Comprehensive health and dental benefits

Education allowance

Employee Assistance Program

Exclusive employee offers

Qualifications

• One year administrative or office experience is an asset.
• Scheduling experience is an asset.
• Strong computer skills required.

Responsibilities

• Assign appropriate staff to patients based on needs.
• Enter and update employee and patient data.
• Respond to communication from staff, patients, and families.

Skills

Customer service skills

Strong computer skills

Effective communication

Compassion and empathy

Job description

Job Description

As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. This position will require availability from Monday to Friday with every other weekend.

Why You’ll Love Working Here

• Celebration and Recognition programs
• Part time and Full-time opportunities
• Comprehensive health and dental benefit plans
• Education allowance for employees and family
• Employee Assistance Program
• Employee perks and exclusive offers
  
  

What You’ll Do

• Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets
• Build a care schedule for patients
• Enter and update employee and patient data within computerized system
• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families
• Document and appropriately report all staff and patient interactions
  
  

What You Bring

• One year administrative or office experience is an asset
• Scheduling experience is an asset
• Strong computer skills
• Superior Customer service skills
• Ability to effectively communicate both orally and written
• Compassion and empathy when interacting with patients and their families
  
  

Time Type

Full time

Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.