Scheduling Assistant - Staff Scheduling - Repost

Winnipeg Regional Health Authority; Winnipeg; On-site; Part time

Job summary

An established industry player in healthcare is seeking a Scheduling Assistant to enhance staffing efficiency across clinical units. This role involves utilizing scheduling software to manage staff placements effectively, ensuring that patient care remains uninterrupted. The ideal candidate will possess strong customer service skills, a commitment to teamwork, and proficiency in Excel. Join a dedicated team that values diversity and is committed to providing equitable health services. If you thrive in a fast-paced environment and are eager to contribute to a vital healthcare network, this is the perfect opportunity for you.

Qualifications

• Grade 12 or equivalent required with one year of scheduling experience.
• Proficiency in Excel and customer service experience is essential.

Responsibilities

• Assist clinical units with scheduling to ensure adequate staffing.
• Perform related duties as assigned under the direction of the manager.

Skills

Customer Service

Scheduling

Excel

Communication Skills

Teamwork

Organizational Skills

Education

Grade 12 or equivalent

Tools

ESP (Electronic Staffing Program)

Spreadsheet Software

Word Processing Software

Database Applications

Email Applications

Job description

Requisition ID: 367084

Position Number: 20070639

Posting End Date: Open Until Filled

City: Winnipeg

Employer: St. Boniface Hospital

Site: St. Boniface Hospital

Department / Unit: Staff Scheduling - SBH

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: ASAP

FTE: 0.70

Anticipated Shift: Evenings

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary: $21.741 , $22.393 , $23.063 , $23.757 , $24.470 , $25.204

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Under the general direction of the Manager, Staff Scheduling and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital (SBH), the Scheduling Assistant is responsible for: assisting clinical units and departments with scheduling and related functions in support of sufficient staffing levels on a 24-hour basis; and performing other related duties as assigned.

Experience

• Grade 12, or equivalent required.
• One (1) year experience working with ESP or other computerized staffing system performing extensive staffing and scheduling functions for an organization.
• Customer service experience where the primary function was acting as a direct point of contact for customers via telephone and/or in person required.
• Experience working in a fast-paced, high demand environment required.
• Experience with Excel required.

Note: Preference will be given to those candidates with previous staff scheduling experience.

Education (Degree/Diploma/Certificate)

• Grade 12, or equivalent required.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Knowledge of computer systems and proficiency in the use of various common software applications including spreadsheet, word processing, database and email applications.
• Ability to read, write, speak and understand English.
• Ability to expertly use ESP effectively and efficiently to replace/schedule staff.
• Ability to retain information which is of a confidential nature.
• Ability to adhere to and meet strict deadlines.
• Effective verbal and written communication skills.
• Ability to perform as a team member and seek assistance as necessary.
• Good interpersonal communication skills.
• Polite and courteous telephone manner.
• Ability to organize and prioritize workload.

A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION.

Physical Requirements

Not Applicable

St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.