Scheduling Assistant - Staff Scheduling

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 45,000 - 55,000; Full time

Job summary

A regional health authority in Winnipeg seeks a staff scheduler to manage staffing functions and provide customer service. The ideal candidate must have a Grade 12 education and experience with scheduling systems such as ESP. Strong communication skills, proficiency in Excel, and the ability to work in a fast-paced environment are essential. This in-person role offers an opportunity to contribute to a diverse healthcare team.

Qualifications

• One year experience with staffing and scheduling.
• Ability to retain confidential information.
• Experience in a fast-paced environment.

Responsibilities

• Perform staffing and scheduling functions with ESP.
• Act as a direct point of contact for customers.
• Organize and prioritize workload effectively.

Skills

Customer service experience

Knowledge of computer systems

Effective verbal and written communication skills

Ability to organize and prioritize workload

Education

Grade 12, or equivalent

Tools

Excel

ESP software

Job description

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Department / Unit: Staff Scheduling - SBH

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: ASAP

FTE: 0.70

Anticipated Shift: Days;Evenings

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Experience

• Grade 12, or equivalent required.
• One (1) year experience working with ESP or other computerized staffing system performing extensive staffing and scheduling functions for an organization.**
• Customer service experience where the primary function was acting as a direct point of contact for customers via telephone and/or in person required.
• Experience working in a fast-paced, high demand environment required.
• Experience with Excel required.

**Note: Preference will be given to those candidates with previous staff scheduling experience.

Education (Degree/Diploma/Certificate)

• Grade 12, or equivalent required.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Knowledge of computer systems and proficiency in the use of various common software applications including spreadsheet, word processing, database and email applications.
• Ability to read, write, speak and understand English.
• Ability to expertly use ESP effectively and efficiently to replace/schedule staff.
• Ability to retain information which is of a confidential nature.
• Ability to adhere to and meet strict deadlines.
• Effective verbal and written communication skills.
• Ability to perform as a team member and seek assistance as necessary.
• Good interpersonal communication skills.
• Polite and courteous telephone manner.
• Ability to organize and prioritize workload.

A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION.

Physical Requirements

Not Applicable

St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

Wewelcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.