Scheduler / Home Clerk - Orchard Terrace Care Centre

Orchard Terrace Care Centre; Hamilton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading care centre in Hamilton is seeking a Staff Scheduling Coordinator to support nursing and administrative functions, ensuring effective staffing and payroll management while also fostering a positive work environment. Ideal candidates will have strong analytical and leadership skills, and a background in Long Term Care is desirable. This role involves close collaboration with the Director of Care and various administrative teams to ensure high standards of care and efficient operations.

Benefits

Competitive wages

Support for personal and professional growth

Employee and Family Assistance Program

Matching RRSP contribution

Qualifications

• Experience in IT support and troubleshooting preferred.
• Excellent interpersonal skills and cultural sensitivity.
• Long Term Care background is an asset.

Responsibilities

• Complete and maintain scheduling and payroll for nursing personnel.
• Assist with variance reporting and staffing utilization.
• Provide ongoing software support to employees.

Skills

Analytical skills

Problem solving

Effective communication

Leadership

Education

High School diploma or G.E.D.

Tools

Microsoft Office

Microsoft NT

Job description

How do you bring kindness to others every day?”

The Staff Scheduling Coordinator reports to the Director of Care and is responsible for assisting with all the day-to-day facility-wide and nursing administrative functions. Also responsible for developing, defining, implementing, and supporting information technology strategic solutions in the Home in conjunction with Information Technology Solutions Providers.

Responsibilities :

• Completes and maintains scheduling and payroll for all nursing personnel.
• Assists in the production and distribution of nursing department communications under

the direction of the Director of Care.

• Ensures that the department maintains standards, which are consistent with the CARF

Canada and guidelines for long-term care.

• Assists with the completion of variance reporting for staffing hours with the Director of

Care

• Ensures appropriate staffing patterns and effective utilization of staff and materials

management.

• Assists with the annual Home budget for the departments in relation to IT services.
• Supports recruitment, orientation and retention initiatives.
• Demonstrates good knowledge of Collective Agreement, Employment Standards Act, Labour Relations Act, and Occupational Health & Safety Act.
• Has the ability to problem solve, conflict resolution skills and understands team concepts

and team building.

• Analyze and establish technology objectives for the organization.
• Fosters a positive work environment, understands team concepts and team building.
• Participates and contributes to the management team meetings, Leadership and Governance Team, Joint Administrative Assistants Committee and Nursing Management Team
• Submits documentation, reports, and financial information to the Executive Director

and / or Director of Care as requested.

• Plans, organizes, directs, controls and evaluates the operations of information systems.
• Coordinates IT contract services as required, ensuring timely service, and resolution.
• Provides ongoing software support to employees in the Home.
• Educates staff on the Ministry of Health Standards, continuous quality improvement, new policies and procedures and other related topics.
• Maintains records management.
• Responsible for Administration and Nursing human resources performance indicators.
• Maintains the nursing absenteeism reports.
• Required to understand the nature and meaning of quality indicators used by the Home and to understand which indicators are publicly reported.
• Required to participate in the improvement of the quality indicators and achieve satisfactory results.
• Monitors documentation systems and processes for quality and adherence to standards.
• Responsible for IT performance indicators and quality improvements.
• Other duties as assigned and or as indicated in the Job Task Invento

Qualifications :

The qualifications needed to join our family are as follows :

• High School graduate or G.E.D. with courses in typing and mathematics. A nursing background is an asset.
• Working knowledge and high comfort level to use computer hardware and software programs.
• Sense of responsibility, integrity, and confidentiality.
• On-the-job training in business office procedures in this facility.
• Must be well groomed, patient, courteous, tactful, and pleasant.
• Must have the ability to cooperate with other personnel.
• Must be level-headed and calm in emergencies.
• Excellent knowledge of Microsoft NT, Microsoft Office
• Experience with IT support and troubleshooting.
• Long Term Care background is an asset.
• Proficient knowledge of computer software and hardware systems and programs.
• Strong management / leadership skills.
• Analytical, problem solving and strong decision-making skills
• Strong organizational skills
• Effective communication skills, both verbally and written.
• Possess cultural sensitivity and awareness.
• Second language is an asset.
• To show evidence of being focused on people’s feelings when interacting and knowing

how to turn a task into positive social interaction.

• To undertake and meet all legal requirements within a context of promoting individuals’

rights and measuring / reducing elements of risk.

• Must provide a complete and current (within six months) Vulnerable Sector Check

including a Criminal Background Check) or be willing to obtain one

• As a condition of employment, candidates are required to submit documented results of

TB testing (within the last six months or within 14 days upon hire) or a chest X-ray

within the last year), as per Public Health requirements

• Two supervisory references required

What do we offer you?

• Competitive wages
• Support for personal and professional growth
• Employee benefits
• Employee and Family Assistance Program
• Matching RRSP contribution

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director / Manager / Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.

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