Scheduler

Southbridge Care Homes; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A long-term care provider in Ottawa is seeking a Nursing Scheduler to manage clerical operations and staff scheduling. Ideal candidates should have a Post Secondary Certificate in Business or office administration and at least one year of relevant experience. Strong customer service and organizational skills are essential, along with proficiency in Microsoft Office. This full-time position supports the nursing department in a vibrant environment.

Qualifications

• One year of experience in a similar position with knowledge of general office operations.
• Experience with scheduling of staff.
• Experience in Long Term Care is considered an asset.

Responsibilities

• Perform clerical duties for the Nursing department.
• Schedule transportation and appointments for residents.
• Maintain the highest level of confidentiality.

Skills

Customer service skills

Strong communication skills

Organizational skills

Time management skills

Education

Post Secondary Certificate in Business or office administration

Tools

Microsoft Office Suite

Point Click Care

Job description

Home: Southbridge OTTAWA

Location: Nepean, Ontario

Position: Nursing Scheduler, Full Time, Days

Southbridge is thrilled to announce the opening of our newest long-term care facility right in the heart of Ottawa. A thoughtfully designed 192-bed long-term care home, built with comfort and community at its core. This purpose-driven space will soon welcome its new residents this Fall 2025. Southbridge Ottawa is proud of our new state-of-the-art home and welcomes you to join our team!

Responsibilities

Southbridge Care Homes is currently looking to add one caring, passionate, and enthusiastic Nursing Scheduler to our amazing home. On a daily basis, reporting to the Director of Care, our Nursing Scheduler at Southbridge Owen Sound will enhance the effective management and performs administrative duties, reception operations and scheduling duties within the Nursing Department.

As a Nursing Scheduler, You Will Be Accountable For

• Perform clerical duties associated with the daily operation for the Nursing department
• Adhere to established policies and procedures regarding quality assurance, occupational health and safety, environment, and infection control
• Assist with communication to Physicians for outstanding Physicals required by residents
• Attend all nursing related committee meetings and take meeting minutes
• Respond to inquiries and concerns from residents, families, and staff, triaging the inquiries accordingly
• Maintain purchase orders and inventory controls in relation to the Nursing department
• Ensure that resident care supplies are distributed to all the units on a weekly basis
• Establish and confirm resident dental, specialist, hairdressing, and outside appointments.
• Ensure all transportations and schedule booked for residents (i.e. Dialysis appointments)
• Input changes to the staff schedules daily and present them to DOC for approval; perform various clerical duties and prepare reports as required; maintain or assist in maintenance of resident records and files;
• To answer absentee calls, identify replacement staff, and track and record all occurrences;
• To interpret collective agreement for clarification purposes;
• Organization of Resident Files/Charts on all Home Areas. Information includes but is not limited to Resident Admission, Discharge or Transfer To prepare and post the Nursing Department schedules as per contracts; prepare, post and maintain the daily nursing schedule, including making calls to staff;
• Maintain the highest level of confidentiality
• Other duties as required
  
  

The ideal candidate will have the following qualifications and skills:

• Post Secondary Certificate in Business or office administration or related program.
• One year or more of experience in a similar position with working knowledge of general office operations.
• Experience with scheduling of staff
• Experience in Long Term Care with utilization of Point Click Care considered an asset
• Pleasant telephone manner with strong customer service skills Strong interpersonal and organizational skills, ability to work in a fast-paced environment and have exceptional time management skills
• Experience with Microsoft office suite of applications
  
  

Interested applicants should apply directly through this posting. We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.

Southbridge Care Homes welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.