Scale Clerk- Brantford

Gerdau North America; Brantford; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Scale Operator to manage vehicle traffic and ensure accurate documentation of shipments. In this dynamic role, you will interact with various teams, maintain records, and handle customer transactions while adhering to safety protocols. The position requires excellent communication skills, the ability to multitask, and a strong focus on accuracy. Join a company that values its employees and offers a supportive work environment, along with comprehensive benefits including medical, dental, and tuition reimbursement. This is a fantastic opportunity to contribute to a forward-thinking organization while developing your career.

Benefits

Medical and Prescription

Dental

Vision

401K

Basic Life Insurance

Employee Assistance Program

Tuition Reimbursement Program

Qualifications

• Basic MS Office skills and ability to communicate effectively.
• Ability to multitask accurately in a fast-paced environment.

Responsibilities

• Monitor and assist with incoming and outgoing vehicle traffic.
• Ensure accurate documentation of all scale transactions.

Skills

MS Office

Customer Communication

Multitasking

Telephone Skills

Material Recognition

Education

High School Diploma or GED

Post-secondary education

Job description

Empowering people who build the future.

Job Summary
This position monitors and assists in controlling incoming and outgoing vehicles, shipments and containers through use scale and software systems. All activity must be accounted for and accurately documented on scale tickets, bills of lading, purchase orders and packing slips.

Nature And Scope
Directly reporting to the Division Manager, the Scale Operator must regularly communicate with dispatch personnel and other scale operators to assist with company vehicle traffic and all incoming and outgoing yard traffic. This position interacts frequently with yard operations including emergency contact for yard operations, material receiving personnel, internal and external drivers as well as management, sales and I.T. personnel.

Principal Accountabilities

1. Enthusiastic greeting of customers and ascertain material grade including all necessary paperwork needed to safely direct all incoming loads to the proper locations throughout the facility.
2. Ensure accurate documentation of all inbound and outbound scale transactions by weighing all customer vehicles, carriers, and company vehicles on the main scale. Record supplier, truck or car identification, contract number (if appropriate), description and grade of material, gross, tare and net weights, and discharge location of the load. This includes accurate recording of load deductions (non-conforming material), re-pricing as directed by Buyers, printing and distributing scale tickets as required.
3. Maintain daily records of all purchases and sales transactions including proper assignment of purchase and sales order numbers to inbound and outbound material.
4. Process scale payments including processing payment adjustments; contact the Buyer to adjust or add in contracts; remove temporary pricing, address and mail out payments as per customer request, fax scale tickets to customers as per their request.
5. Create issue and submit cheques to the proper signing authority with proper backup documentation and distribute as requested.
6. Issue cash payments for customers that require immediate payment.
7. Manage difficult customer situations effectively and professionally.
8. Answer main telephone line and redirect all calls accordingly.
9. Maintain radio contact with the appropriate yard personnel including awareness of emergency calls and proper handling of different types of situations.
10. Implement safe work procedures while ensuring all guests have been informed of and adhere to proper PPE requirements.
11. Consistently monitor and lift the main yard arm.
12. Manage the work area by keeping all paperwork processed and neatly filed as well as maintaining cleanliness and orderliness of scale house and workstations according to 5S Standards.
13. Review, file and fax all scale tickets daily and as required prior to end of shift.
14. Accurately weigh in Public Scale tickets with understanding of receiving cash or billing to the appropriate customer.
15. Daily cash reconciliation.

Skills And Abilities

1. This position must have basic MS Office computer skills and be able to communicate well with others.
2. Ability to multitask accurately at a fast pace in a positive manner.
3. Excellent telephone skills are a must.
4. Ability to communicate effectively when dealing with customers, carriers, and company drivers.
5. Ability to recognize various materials and develop viable distribution plans for customers on the scale.
6. High School Diploma or GED; post-secondary education preferred.

Salary & Benefits

1. Medical and Prescription
2. Dental
3. Vision
4. 401K
5. Basic Life/Accidental Life Insurance
6. Employee Assistance Program
7. Tuition Reimbursement Program

Gerdau believes in equal employment opportunity related to all employees and applicants for employment. It is the policy of Gerdau that there will be no discrimination against any employee or applicant for employment on the basis of race, religion, color, national origin, citizenship, marital status, sex, age, sexual orientation, genetic information, gender identity, veteran status, disability, or other legally protected status. All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.
If you are vision-impaired or have some other disability under the Americans with Disabilities Act / Accessible Canada Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Gerdau, please contact our Talent Acquisition Team at (866)-788-2798 or [e-mail].