Scale Clerk

American Iron and Metal; Gatineau; On-site; Full time

Job summary

American Iron and Metal is seeking a customer service professional for their scale operations. The role involves accurately weighing materials, maintaining records, and assisting customers in a friendly manner. This is a six-month contract with a rewarding work environment and professional development support.

Benefits

Dynamic & rewarding work environment

Tools and support for professional development

Starting salary of $19/Hr

Schedule: Tuesday to Friday 10am to 5pm, Saturday 8am to 12pm

Qualifications

• At least one year of customer service experience.
• Proficient in scale software and Microsoft Office applications.
• Effective communication skills, both verbal and written.

Responsibilities

• Operate the scale system to weigh incoming and outgoing materials.
• Maintain accurate records of transactions and customer information.
• Provide general administrative support including answering calls and emails.

Skills

Customer Service

Interpersonal Skills

Computer Skills

Communication Skills

Cash Handling

Reliability

Tools

Scale Software

Microsoft Office

Job description

Company Description

American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.

Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products.

We take pride in doing good things for the environment to help create a greener, more sustainable future for all.

It’s simple; we do it right. We AIM for excellence.

What we offer!

• Starting salary of $19/Hr
• 6-month contract
• Schedule: Tuesday to Friday from 10am to 5pm and Saturday from 8am to 12pm
• The tools and support needed to be successful in your career and professional development
• A dynamic & rewarding work environment that is also a lot of fun!

Job Description

What you’re responsible for:

• Operating the scale system to accurately weigh incoming and outgoing metal materials
• Recording weights and relevant information in the computer system or on paper records
• Greeting and assisting customers in a friendly and professional manner
• Maintaining accurate records of all transactions, weights, material types, and customer information
• Verifying the identification and documentation of drivers, carriers, and vehicles while issuing receipts, and processing payments accurately
• Providing general administrative support, including answering phone calls, responding to emails, and maintaining filing systems

Qualifications

To join our team:

• You have at least one year of customer service experience
• You have excellent customer service and interpersonal skills
• You have proficient computer skills and experience with scale software and Microsoft Office applications
• You have the ability to handle cash transactions and maintain accurate records
• You have effective communication skills, both verbal and written
• You are efficient and reliable