Scale Attendant (Carp)

Tomlinson Group; Ottawa; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading environmental services company in Ottawa seeks a detail-oriented Scale Operator. This role involves precise vehicle weighing, maintaining records, and delivering excellent customer service. Candidates should possess strong communication skills and be able to multitask. Competitive wages and benefits are offered, making this an excellent opportunity in a collaborative environment.

Benefits

Competitive wages

Bonus programs

Employer paid health and dental benefits

Extensive training programs and tuition reimbursement

Retirement benefits program

Family-oriented team environment

Employee discounts and other rewards programs

Qualifications

• Strong computer literacy and organizational skills.
• Ability to multitask and work independently with minimal supervision.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver courteous and professional service to customers and team members.
• Operate the scale and tracking system to weigh incoming and outgoing vehicles.
• Maintain precise records and ensure ticket data integrity.

Skills

Customer Service

Computer Literacy

Cash Handling

Job description

Overview

Tomlinson Environmental Services is seeking a detail-oriented professional who thrives in a fast-paced environment to work as a Scale Operator at our Carp location. This role plays a key part in ensuring accurate vehicle weighing ticketing and customer service contributing directly to the success of our operations.

Primary Responsibilities

• Deliver courteous and professional service to customers and team members on-site and by phone.
• Operate the scale and tracking system to weigh incoming and outgoing vehicles.
• Maintain precise records, ensure ticket data integrity, and process payments (cash, debit, credit).
• Provide pricing information to residential customers over the phone.
• Monitor site access and ensure safety protocols are followed.
• Communicate with the onsite team to direct traffic and ensure efficient operations.
• Generate transaction reports, reconcile payment records, and prepare operational and customer reports.
• Collaborate with our Customer Service department.
• Take on other duties as assigned to support site operations.
• Other duties as assigned.

Working Conditions

• Office-style setting with independent responsibilities.
• Regular interaction with customers and resolution of inquiries or complaints.
• Weekend and statutory holiday availability required.

Education and Experience

• Strong computer literacy and organizational skills.
• Ability to multitask and work independently with minimal supervision.
• Excellent communication and interpersonal skills.
• Valid driver’s license and access to a personal vehicle.

Tomlinson Offers

• Competitive wages
• Bonus programs
• Employer paid health and dental benefits
• Extensive training programs and tuition reimbursement
• Retirement benefits program
• Family-oriented team environment
• Employee discounts and other rewards programs

The Tomlinson Group of Companies encourages applications from all qualified candidates. Please contact Human Resources if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Key Skills

Customer Service, Hospital Experience, Hotel Experience, Taleo, Hospitality Experience, Basic Math, Laundry, Cleaning Experience, Computer Literacy, Guest Services, Cash Handling, Commercial Cleaning

Employment Type: Full Time

Experience: years

Vacancy: 1