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The Hamilton-Wenham Public Library is looking for a Saturday/On Call Library Assistant to primarily work at the circulation desk.
Responsibilities include but are not limited to: Provide positive, courteous service to the public in a team-oriented environment to ensure a high level of customer satisfaction; Assist at the Circulation Desk, including checking materials in and out to patrons, answering the telephone and directing calls, and registering new borrowers; Assist patrons with copier and fax machine; Assist patrons in locating materials in the library and answer patron questions; Handle overdue and billing notices while maintaining the highest level of patron confidentiality; Reserve and distribute museum passes using online software; Handle, process and organize reserve requests and interlibrary loan items; Shelve library materials and maintain proper order in collection by reading shelves.
Part Time
BA/BS
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The Hamilton-Wenham Public Library is looking for a Saturday/On Call Library Assistant to primarily work at the circulation desk.
Responsibilities include but are not limited to: Provide positive, courteous service to the public in a team-oriented environment to ensure a high level of customer satisfaction; Assist at the Circulation Desk, including checking materials in and out to patrons, answering the telephone and directing calls, and registering new borrowers; Assist patrons with copier and fax machine; Assist patrons in locating materials in the library and answer patron questions; Handle overdue and billing notices while maintaining the highest level of patron confidentiality; Reserve and distribute museum passes using online software; Handle, process and organize reserve requests and interlibrary loan items; Shelve library materials and maintain proper order in collection by reading shelves.
Degree from an accredited two or four-year college preferred
One or more years of relevant experience within a public library system or customer service environment preferred
Experience with internet/browsers, and proficiency in Microsoft Office necessary
Ability to communicate effectively
Ability to maintain good public relations and deal with members of the public in a pleasant and courteous manner
Part Time
BA/BS
Every third Saturday 9:00-4:00; on call hours as needed
Open until filled
Please submit a cover letter and resume to Library Director Kim Butler by email at kbutler@hwlibrary.org .
2025-06-30| Quick link to this job