SAP SuccessFactors Onboarding Lead - Manager or Senior Consultant

EY; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading consulting firm in Canada seeks an SAP SuccessFactors Onboarding Lead to enhance client onboarding experiences. The ideal candidate will have over 5 years of HR technology consulting experience and demonstrate expertise in SAP SuccessFactors. Responsibilities include leading onboarding engagements, designing workflows, and mentoring junior staff. This role emphasizes the importance of empathy and creativity in onboarding design, ensuring a seamless client experience.

Qualifications

• 5+ years of experience in HR technology consulting with a focus on SAP SuccessFactors.
• Proven experience implementing SAP SuccessFactors Onboarding.
• SAP SuccessFactors Onboarding certification preferred.

Responsibilities

• Lead onboarding engagements using SAP SuccessFactors.
• Design onboarding workflows tailored to client needs.
• Mentor junior consultants and contribute to knowledge sharing.

Skills

Onboarding processes

SAP SuccessFactors Onboarding

Client relationship management

Analytical skills

Communication skills

Education

Bachelor’s or Master’s degree in HR, Business, Information Systems

Tools

SAP SuccessFactors

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

We are looking for a passionate and experienced SAP SuccessFactors Onboarding Lead to join our HR Technology practice. This role is ideal for someone who thrives at the intersection of HR strategy, employee experience, and digital enablement. You will lead onboarding engagements that help clients deliver seamless, personalized, and scalable onboarding journeys using SAP SuccessFactors.

As a Manager or Senior Consultant, you’ll play a hands-on role in designing, configuring, and deploying onboarding solutions while guiding clients through transformation with confidence and empathy.

Your key responsibilities

Client Engagement & Strategy

• Partner with HR and Talent Acquisition leaders to shape onboarding strategies aligned with business goals.
• Facilitate workshops to translate onboarding vision into SAP SuccessFactors capabilities.
• Advise clients on onboarding best practices, compliance, and experience design.

Solution Design & Implementation

• Lead the configuration and deployment of SAP SuccessFactors Onboarding, including integration with Recruiting and Employee Central.
• Design onboarding workflows, forms, and experiences tailored to client needs.
• Ensure seamless integration with third-party systems (e.g., background checks, provisioning tools).

Experience & Innovation

• Apply design thinking to create onboarding journeys that are intuitive, engaging, and inclusive.
• Introduce innovations such as mobile onboarding, preboarding portals, and personalized content.
• Continuously improve onboarding processes through analytics and feedback.

Project Delivery

• Manage project timelines, deliverables, and stakeholder communications.
• Collaborate with cross-functional teams to ensure successful implementation and adoption.
• Support testing, training, and change enablement activities.

Team Collaboration

• Mentor junior consultants and contribute to knowledge sharing within the SAP COI and HR tech team.
• Foster a collaborative and inclusive team environment.

Skills and attributes for success

• Strong understanding of onboarding processes and employee lifecycle.
• Hands-on experience with SAP SuccessFactors Onboarding and related modules.
• Ability to manage client relationships and lead workshops.
• Proficiency in system configuration, data migration, and integration.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

To qualify for the role you must have

• Bachelor’s or Master’s degree in HR, Business, Information Systems, or related field.
• 5+ years of experience in HR technology consulting, with a focus on SAP SuccessFactors.
• Proven experience implementing SAP SuccessFactors Onboarding.
• SAP SuccessFactors Onboarding certification (preferred).
• Experience working with global clients and distributed teams.

Ideally, you’ll also have

• Certifications in SAP SuccessFactors Recruiting and Employee Central.
• Experience with onboarding analytics and experience platforms.
• Exposure to compliance and regulatory onboarding requirements.

What we look for

• You bring empathy, structure, and creativity to onboarding design.
• You elevate onboarding from a process to an experience.
• You build trust with clients and teams through clarity, confidence, and delivery excellence.
• You connect onboarding to broader talent and business strategies—and tell that story well.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.