SAP SuccessFactors Consulting Manager

Ernst & Young Advisory Services Sdn Bhd; Toronto; On-site; CAD 100,000 - 140,000; Full time

Job summary

Ernst & Young is seeking a strategic SAP SuccessFactors Consulting Manager in Toronto. This role focuses on leading HR technology transformations, optimizing employee experiences, and guiding clients through complex implementation projects. Ideal candidates have extensive experience in HR consulting and SAP SuccessFactors, with strong leadership and analytical skills.

Benefits

Comprehensive medical, dental coverage

Defined contribution pension plan

Great vacation policy

Paid personal days

Qualifications

• Minimum 8 years of experience in HR technology consulting.
• Proven ability to lead end-to-end transformations.
• Strong executive presence and facilitation skills.

Responsibilities

• Lead large global multi-module SAP SuccessFactors implementation projects.
• Act as a trusted advisor to senior HR leaders.
• Guide clients through critical decisions around process optimization.

Skills

HR processes

Technical expertise in SAP SuccessFactors

Project management

Analytical skills

Education

Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration

Job description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

We are looking for a strategic and experienced SAP SuccessFactors Consulting Manager to join our HR Technology practice. This role is designed for someone who can own the room, influence key decision makers, and lead complex HR transformations. You will lead engagements that connect HR strategy, technology, and employee experience through the full lifecycle of SAP SuccessFactors implementation and optimization.

This role sits at the intersection of technology, people, and business. You'll be guiding clients through their HR tech journeys with a confident presence, deep domain expertise, and a collaborative mindset.

Your key responsibilities

Client Leadership & Strategy

• Act as a trusted advisor to senior HR leaders and executives, helping shape transformation roadmaps that drive tangible business outcomes.
• Lead client workshops to translate strategic objectives into practical HR technology solutions powered by SAP SuccessFactors.
• Guide clients through critical decisions around process optimization, design governance, and talent architecture.

Implementation and Integration

• Lead the delivery of large global, multi-module SAP SuccessFactors implementation projects.
• Oversee the configuration, customization, and deployment of SAP SuccessFactors modules, including Employee Central, Performance & Talent Management, Learning Management, Compensation Management, and Recruiting.
• Ensure seamless integration with other HR systems and third-party applications.
• Maintain ownership of end-to-end solution integrity, driving decisions across configuration, integration, data strategy, and reporting.
• Introduce leading practices and new innovations from the SAP ecosystem to elevate the client experience.
• Champion continuous improvement efforts in system design, user experience, and workforce analytics.

Program Delivery & Integration

• Lead large-scale, multi-module SAP SuccessFactors implementations across diverse sectors and geographies.
• Ensure integrated delivery across key modules (e.g., Employee Central, Talent, Learning, Compensation, Recruiting) and other HR platforms (e.g., SAP HCM, WFS).
• Drive coordination across cross-functional teams to align program delivery with organizational goals and operating models.
• Lead and mentor diverse delivery teams across onshore / offshore models, creating space for growth and shared accountability.
• Build talent within the practice through coaching, feedback, and knowledge-sharing across the SAP COI and broader HR tech team.

Change Enablement & Adoption

• Collaborate with change and enablement leads to ensure technology adoption sticks.
• Lead design-thinking and co-creation sessions to build solutions employees actually want to use.

Skills and attributes for success

• Ability to adapt to changing business needs and priorities.
• Strong understanding of HR processes and best practices.
• Experience in leading and mentoring teams.
• Strong technical expertise in SAP SuccessFactors modules, including Employee Central, Performance & Talent Management, Learning Management, Payroll, Compensation Management, and Recruiting.
• Proficiency in data migration, system configuration, and integration.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills, with a keen attention to detail.

To qualify for the role you must have

• Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum 8 years of experience in HR technology consulting, with a deep focus on SAP SuccessFactors (multiple modules).
• Proven ability to lead end-to-end transformations-from initial client pitch to post-go-live optimization.
• Strong executive presence and facilitation skills; able to navigate ambiguity and build trust in high-stakes client settings.
• Demonstrated experience leading cross-functional teams in complex program environments.

Ideally, you'll also have

• SAP Certified Application Associate - Employee Central Core, SAP Certified Application Associate - Compensation, SAP SuccessFactors Accreditation - PMGM, Recruiting, Succession.

What we look for

• You lead with curiosity, structure, and confidence-even when the path isn't clear.
• Clients ask for you by name.
• Your teams grow stronger under your leadership.
• You elevate delivery by connecting business strategy with tech decisions-and telling that story well.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer :

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We're committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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