SAP SD Analyst

AAA USA Inc; Timmins; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled SAP SD Analyst to join their dynamic team. This role involves analyzing, configuring, and supporting the SAP Sales and Distribution module to enhance business processes. You will work closely with cross-functional teams to troubleshoot issues, implement improvements, and ensure seamless operations. If you have a passion for technology and a strong background in SAP SD, this position offers a fantastic opportunity to make a significant impact in the aerospace sector while collaborating with motivated professionals. Join us in delivering exceptional solutions that exceed client expectations!

Qualifications

• 5+ years of experience in SAP SD module with strong documentation skills.
• Ability to communicate effectively in English, both verbally and in writing.

Responsibilities

• Provide day-to-day support for SAP SD users and resolve issues.
• Collaborate with teams to improve business processes within SAP SD.

Skills

SAP Sales and Distribution (SD)

Problem-solving

Time Management

Customer Service

Documentation Skills

Education

Bachelor's degree in Information Technology

Tools

JIRA

ServiceNow

GSuite

Job description

Description

About the Company:

We provide specialized subcontracting and technical assistance services to support clients in the transport and aerospace industries. We work closely with clients to ensure that our solutions meet their needs and exceed their expectations. Our team members are motivated individuals that do remarkable things every day!

Position Summary:

AAA United States, Inc. has partnered with a company in Grand Prairie, Texas that is an international pioneer in the aerospace industry. They are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. A commercial aircraft manufacturer, with Space and Defense as well as Helicopters Divisions, they are the largest aeronautics and space company in Europe and a worldwide leader.

The SAP SD Analyst will be responsible for the analysis, design, configuration, testing, and support of the SAP Sales and Distribution (SD) module to meet business needs

Essential Functions:

SAP Support, Development and Improvement: 60%

• Acquire and maintain a clear understanding of systems and technologies used in Airbus processes
• Identify opportunities to improve business processes withing SAP SD
• Provide day to day support for SAP SD users, resolving and troubleshooting issues
• Resolve SAP SD support tickets
• Configure system settings based on business needs
• Facilitate and support ongoing SAP SD implementations
• Collaborate with developers, functional specialist and technical teams to provide troubleshooting, implementation and testing go live
• Perform user acceptance testing (UAT) of proposed enhancements and propose UAT scenarios to be tested
• Review, update, and create detailed user manuals and process documentation

Process and Communications: 40%

• Work on complex assignments requiring independent action and initiative to resolve
• Collaborate with AH Group teams on projects and initiatives
• Enables top-down or bottom-up communication, and all-ways exchanges between project collaborators about way of working and best processes to get the maximum business value
• Assist in data collection, analysis and feedback on relevant SAP SD topics for management team
• Responsible for accurate digital filing of work instructions and procedural documentation

Additional Responsibilities:

• Other duties as assigned

Requirements

• Bachelor's degree in Information Technology or an equivalent combination of education and experience
• Experience applying technology to solve business challenges
• Minimum of 5 years of associated work experience in SAP SD module
• 5 % Domestic and International involved
• US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license)
• Experience in formal methodologies, processes and tools for testing of functionality. Must understand the value and goals of unit, integration and regression testing
• Experience crafting clear, concise and comprehensive documentation for end-users and/or technical teams
• Strong business & digital skills regarding SAP is required
• Expert time management with a strong ability to multi-task
• Sound customer service skills
• Ability to meet critical due dates and provide high level status updates to management
• Ability to communicate effectively in verbal and written form in English
• SAP experience (Possesses Subject Matter Expert (SME) experience in one or more functional area/module, specifically in the area of and Sales and Distribution (SD) , Material Management (MM) or Production Planning (PP))
• Proficiency with GSuite tools (Document, Sheet, Slide) and ability to learn new technologies
• Technical skills in Project Management and Ticket management software, JIRA, ServiceNow

Preferred:

• 5 years within the Aerospace industry
• Experience with Waterfall, Agile, and other project management methodologies
• Understanding of Airbus IM standards, project and services methodologies, and procedures
• SAP SD/MM or PP certifications
• Advanced SAP Training
• ABAP Knowledge
• Able to debug a process in SAP