SAP ISU Techno Functional Consultant

Tata Consultancy Services; Calgary; On-site; CAD 90,000 - 130,000; Full time

Job summary

Tata Consultancy Services in Canada is seeking an SAP ISU Techno-Functional Consultant to optimize billing and device management workflows. You will analyze incidents, implement IS-U configurations, and collaborate with cross-functional teams.

The role focuses on delivering end-to-end SAP IS-U solutions, writing functional specs for WRICEF objects, performing testing, and driving process improvements and automation using modern data tools and Power BI.

Qualifications

• Experience as an SAP ISU techno-functional consultant focused on Billing and DMISU-Billing.
• Strong knowledge of SAP IS-U Billing and DM data management processes.
• Proven ability to lead projects and manage teams.

Responsibilities

• Analyze and resolve day-to-day incidents, billing exceptions, and defects to ensure smooth Meter-to-Cash operations.
• Provide operational support for billing exceptions, device installation/removal, meter readings, and DM integration defects.
• Manage incidents and support data-exchange processes, including IDoc processing.
• Perform SAP IS-U configuration updates for Billing and Device Management modules.
• Prepare functional specs for WRICEF objects (billing reports, DM workflows, Fabric pipelines).
• Conduct Unit Testing, Integration Testing, and UAT across systems.
• Identify and propose process improvements and automation using Microsoft Fabric capabilities (Dataflows, Pipelines, Lakehouse, Power BI embedded analytics).
• Analyze recurring issues and propose automation or process enhancements to reduce manual effort and billing exceptions.

Skills

SAP ISU Techno Functional Consultant

SAP ISU Billing

DMISU-Billing

DM

Project Management

Team Management

Job description

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Job Description

• Analyze and resolve day-to-day incidents, billing exceptions, and defects to ensure smooth Meter-to-Cash operations.
• Provide operational support by addressing issues related to billing exceptions, device installation/removal, meter readings, and Device Management (DM) integration defects.
• Manage incidents and support operations related to data exchange (IDEX) processes, including IDoc processing.
• Perform SAP IS-U configuration updates for Billing and Device Management modules.
• Prepare functional specifications for WRICEF objects, including billing reports, DM workflows, and Fabric pipelines.
• Conduct Unit Testing, Integration Testing, and UAT, ensuring end-to-end validation across systems.
• Identify and recommend process improvements and automation opportunities using Microsoft Fabric capabilities such as Dataflows, Pipelines, Lakehouse, and Power BI embedded analytics.
• Analyze recurring issues and propose automation or process enhancements to reduce manual effort and minimize billing exceptions.

Required Skill Set:

SAP ISU Techno Functional Consultant, SAP ISU Billing, DMISU-Billing, DM, Project Management, Team Management.