SAP Functional Analyst

LCBO; Toronto; On-site; CAD 83,000 - 150,000; Full time

Benefits offered by this job

Health/Dental Benefits

Employee & Family Assistance Program

Defined Benefit Pension

Workperks Discounts

Job summary

LCBO seeks an experienced SAP Functional Analyst (Sales and Distribution) to design and configure SAP SD solutions, enabling end-to-end order-to-cash and customer service improvements. You will collaborate with business and technical teams to deliver standardized processes and seamless integrations across SAP modules.

The role requires 3+ years in SAP SD, SD configuration experience, and relevant certifications, with a strong focus on S/4HANA SD and end-to-end OC processes.

Qualifications

• Bachelor's degree in IT or Business.
• 3+ years as SAP Functional Analyst with SD expertise.
• Experience with SAP SD configuration and support.
• 5+ years in SAP SD incl. order management, pricing, billing and shipping.
• Experience with SAP S/4HANA SD and Order To Cash processes.
• Certifications CSCP or CLTD and SAP S/4HANA Sales certification.

Responsibilities

• SAP SD Solution Design and Configuration: analyze requirements, configure SD modules, ensure integration with MM, FICO, PP and non-SAP systems.
• Business Process Analysis and Improvement: collaborate with stakeholders to optimize order-to-cash and customer service processes; propose standardization.
• Testing and Quality Assurance: develop test plans, execute tests, verify defects and ensure quality.
• Support and Troubleshooting: provide functional support for SAP SD; monitor performance and resolve issues.
• Continuous Learning and Innovation: stay updated on SAP SD, identify opportunities to improve systems and processes.

Skills

SAP SD

Sales & Distribution

Requirement analysis

Documentation

Agile

Education

Bachelor's degree in IT or Business

CSCP

CLTD

SAP Certified – S/4HANA Sales

SAP MM/FICO/PP knowledge

Tools

MuleSoft

SAP MM

SAP FICO

SAP PP

Job description

Location Address: 100 Queens Quay East, 9th Floor, Toronto

Number of Openings: 1

Pay: $83,275.00 - $149,941.00

Job Posting Description: SAP Functional Analyst (Sales and Distribution)

This position is onsite #LI-Onsite Are you experienced in analyzing, designing, configuring, and supporting SAP Sales and Distribution (SD) solutions? Reporting to the Platform Owner, Core SAP you will collaborate with business stakeholders, technical teams, and external vendors to deliver end to end solutions that align with the organization’s target state technology stack. You will enable process standardization to optimize sales operations, and ensure seamless integration between SAP SD and other systems. If you are passionate about creating solutions to meet the LCBO’s order-to-cash, sales, and customer service needs, then this is the role for you!

About the Role

SAP SD Solution Design and Configuration

• Analyze and translate requirements into functional specifications for SAP SD and Order To Cash solutions.
• Configure SAP SD modules, including order management, pricing, billing, shipping, and credit management.
• Ensure seamless integration between SAP SD and other SAP modules (e.g., MM, FICO, PP) and non-SAP systems.
• Develop and maintain documentation for functional designs, configurations, and processes.

Business Process Analysis and Improvement

• Collaborate with business stakeholders to understand sales and distribution processes and identify areas for improvement.
• Recommend and implement best practices to optimize order-to-cash processes and customer service operations.
• Conduct gap analysis and propose solutions to address business needs.
• Support the organization’s FSM transformation program by enabling process standardization and automation.

Testing and Quality Assurance

• Develop and execute test plans, test cases, and test scripts for SAP SD solutions.
• Perform unit testing, integration testing, and user acceptance testing (UAT) to ensure solution quality.
• Identify and resolve defects during the testing phase.
• Ensure delivered solutions meet business requirements and are free of errors.

Support and Troubleshooting

• Provide functional support for SAP SD modules, including issue resolution and troubleshooting.
• Monitor system performance and address any issues to ensure smooth operations.
• Work with technical teams to resolve system integration and performance issues.

Continuous Learning and Innovation

• Stay updated on the latest SAP SD technologies and best practices.
• Identify opportunities to enhance the organization’s sales and distribution systems and processes.
• Participate in training sessions, workshops, and knowledge-sharing activities.

About You

• Bachelors' degree in IT, Business Administration or related experience
• 3+ years of experience as an SAP Functional Analyst with expertise in Sales and Distribution.
• Experience with SAP SD configuration and support.
• 5+ years of experience in SAP SD, including implementation, support and modules (order management, pricing, billing, and shipping.)
• Experience in SAP S/4HANA Sales and Distribution and Order To Cash processes.
• Professional certifications such as Certified Supply Chain Professional (CSCP) or Certified in Logistics, Transportation, and Distribution (CLTD).
• SAP Certified – SAP S/4HANA Sales
• Proficiency in integration with other SAP modules (e.g., MM, FICO, PP).
• Experience with SAP external integrations (example idocs) and familiarity with MuleSoft or similar Middleware.
• Experience with Agile project product methodologies.

We offer a comprehensive suite of benefits including:

• Health/Dental Benefits
• Access to an Employee & Family Assistance Program
• a Defined Benefit Pension
• Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO… Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO. We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard.

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act.

If contacted for an interview or employment opportunity, please advise if you require an accommodation.

We appreciate your interest and advise that only those selected for an interview will be contacted.

If you have any questions concerning the LCBO’s collection and use of personal information, please contact the Freedom of Information and Privacy Office.

Work Hours: 36.25 Union / Non-Union: Non-Union

Job Posting End Date: November 20, 2026

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

The LCBO (Liquor Control Board of Ontario) is an Ontario government enterprise and one of the world’s largest buyers and retailers of beverage alcohol. Through more than 650 retail stores, catalogues, special order services and more than 389 LCBO Convenience Outlets (LCOs) , which provide cost effective, convenient and socially responsible access for rural consumers, the LCBO offers nearly 24,000 products annually to consumers and licensed establishments from more than 80 countries.