SALT XC - Media Account Manager

SALT XC; Toronto; On-site; CAD 97,000 - 118,000; Full time

Benefits offered by this job

Work-Life Flexibility

Hybrid setup

Health, dental, vision

Paid time off

Growth opportunities

Team events

Job summary

Salt XC's Salt Media is seeking an Account Manager to own day-to-day client accounts or campaign workstreams, ensuring on-time delivery while building trusted relationships with client contacts. You’ll work with an Account Supervisor or Director to translate plans into well-managed execution.

You’ll manage timelines and budgets, coordinate across creative, media and analytics partners, flag risks early, and contribute ideas for growth.

Qualifications

• 3–5 years of experience in account management or a client-facing role.
• Experience managing day-to-day account or project workstreams, including timelines and budgets.
• Working knowledge of vendor briefing, SOW documentation, and budget tracking.
• Strong organizational skills with the ability to manage multiple workstreams.
• Clear, confident communicator in client and internal meetings.
• Collaborative team player across creative, media, and integrated teams.
• Proficiency with Excel, PowerPoint, or agency PM platforms.

Responsibilities

• Manage day-to-day execution of assigned accounts or campaign workstreams, keeping timelines, budgets, and deliverables on track.
• Maintain accurate status documents, trackers, and contact reports with timely updates.
• Coordinate across creative, media and integrated partners to keep workstreams aligned.
• Identify recurring process gaps and suggest improvements to templates and ways of working.
• Flag risks and roadblocks to senior staff before they impact delivery.
• Draft clear vendor briefs and statements of work outlining deliverables and timelines.
• Support vendor onboarding and day-to-day communication with timely approvals and issue resolution.
• Monitor vendor delivery against SOWs and flag discrepancies.
• Manage budgets and cost tracking, flagging scope creep or budget risk.
• Assist with scopes and estimates in partnership with leadership, including vendor quotes.
• Process and reconcile vendor invoices and expenses following a 3-quote process when required.
• Support forecasting and financial reporting for accounts.

Skills

Account management

Client-facing

Vendor coordination

Budget tracking

Project management

Communication

Tools

Excel

PowerPoint

Job description

COMPANY OVERVIEW

AtSalt Media, we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you.

ROLE OVERVIEW

As an Account Manager at Salt Media,you’lltake day-to-day ownership of client accounts or campaign workstreams, keeping delivery on track while building trusted relationships with client contacts.You’llwork closely with an Account Supervisor or Director toexecute againstthe account strategy, translating plans into clear, well-managed execution.

You’llmanage the moving pieces of a campaign or account — timelines, budgets, vendor coordination, and status reporting — while flagging risks early and keeping internal and client stakeholders informed.You’llalso start to build your own point of view on the account, contributing ideas for organic growth and supporting the planning behind key client moments like QBRs.

You’reorganized, detail-oriented, and comfortable managing multiple workstreams at once. You communicate clearly, take ownership of your work, and are eager to grow your account management craft — building the judgment and client presence that will carry you toward an Account Supervisor role.

CORE RESPONSIBILITIES

Project & Operational Management

• Manage the day-to-day execution of assigned accounts or campaign workstreams, keeping timelines, budgets, and deliverables on track.
• Maintainaccuratestatus documents, trackers, and contact reports, ensuring clear andtimelyupdates come out of every internal and client meeting.
• Coordinate across creative, media, and integrated partners to keep workstreams aligned and moving on schedule.
• Identifyrecurring process gaps and recommend improvements to team tools, templates, and ways of working.
• Flag risks and roadblocks to your Account Supervisor or Director before theyimpactdelivery.
• Recommend and independently select vendors for defined categories (e.g., staffing, promotional items) based on project scope, budget, andfit.
• Draft clear, detailed vendor briefs and statements of work that outline deliverables, timelines, and expectations.
• Support vendor onboarding and day-to-day communication, ensuringtimelyapprovals, feedback, and issue resolution.
• Monitor vendor delivery against agreed SOWs and flag discrepancies to senior team members.
• Manage budgets and cost tracking for assigned accounts or workstreams, flagging scope creep or budget risk as it arises.
• Draft scopes and estimates in partnership with your Account Supervisor or Director, incorporating vendor quotes and internal resourcing needs.
• Process and reconcile vendor invoices and personal expenses accurately and on time, following a 3-quote process whererequired.
• Support forecasting and financial reporting for your accounts, ensuring documentation isaccurateandclient-ready.

Client Growth

• Build strong day-to-day relationships with client contacts, serving as a responsive and reliable point of contact.
• Understand client priorities and businessobjectivesat a macrolevel, andflag opportunities to your Account Supervisor or Director.
• Contribute to organic growth ideas, proposals, and account plans alongside your team.
• Support the planning and delivery of client engagement moments, such as QBRs, lunch-and-learns, and thought leadership sessions.

EXPERIENCE & SKILLS

• 3–5 years of experience in account management or a client-facing role within a media or integrated agency.
• Demonstrated experience independently managing day-to-day account or project workstreams, including timelines, budgets, and status reporting.
• Working knowledge of vendor briefing, SOW documentation, and budget tracking.
• Strong organizational skills, with the ability to manage multiple workstreams and shifting priorities.
• Clear, confident communicator, comfortable presenting updates in client and internal meetings.
• Collaborative team player who partners effectively across creative, media, and integrated teams.
• Proficiencywith standard office and project management tools (e.g., Excel, PowerPoint, or agency project management platforms).

Wedon’tjust talk about balance, growth, and culture, we build for it:

• Work-Life Flexibility: Hybrid setup, up to 28 paid days off and winter holiday shutdowns.
• Comprehensive Coverage: Health, dental, and vision plans, plus Salt Bucks to spend on what matters to you - wellness, RRSPs, or extra time off.
• Growth-Driven Culture:Dedicated Salt Days, learning access, and formal leadership development.
• Celebration-First Mentality: Legendary team trips, seasonal socials, and Salt Swag that reps your squad.
• Real Rewards: Referral and new business bonuses, phone reimbursement to support your everyday work, exclusive lifestyle perks, and personalized wellness options.
• Culture of Belonging: DEI programs, active ERGs, and a workplace where every voice counts.

WHAT WE STAND FOR

• Salt of the Earth: We lead with humility, honesty, and heart — always.
• Do What’s Right: No shortcuts. We choose integrity over ease, every time.
• Earn Your Salt: We roll up our sleeves, chase results, and celebrate the journey.
• Make Things Better:We’resolution-seekers, always pushing for smarter ways forward.
• Seek Different Perspectives: Diversity fuels our thinking. Inclusion drives our impact.

The anticipated annual base salary range for this position is $70,000–$85,000. Individual compensation within this range is determined based on job-related factors such as experience, skills, level of responsibility, internal equity, and business needs. This range represents the expected base salary for this role and does not include other elements of SALT’s total rewards program.

Salt XC is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.