Salon Operations & Team Growth Lead

Regis Corporation; Kitchener; On-site; CAD 52,000 - 78,000; Full time

Job summary

Regis Corporation seeks a Salon Manager to lead daily salon operations, drive profitability, and mentor a team of stylists. You will ensure top service quality and guide staff in business and technical aspects while maintaining a positive work environment. Flexibility to work evenings and weekends is required, with travel to mandatory meetings as needed.

The role requires a current hairstylist license and strong customer service leadership to deliver outstanding guest experiences.

Qualifications

• Lead by example, train and develop team, maintain a positive work environment.
• Current hairstylist license as required by provincial regulations.
• Flexible schedule including evenings and weekends; ability to read, write and do basic math.

Responsibilities

• Manage all salon operations and provide leadership and tools for success.
• Increase clientele and focus on salon profitability while teaching staff business basics.
• Provide all haircare services offered and ensure highest quality for every guest.
• Coach and mentor staff to maintain a positive work environment.
• Hire, recruit, train, and handle conflicts and client complaints professionally.

Skills

Leadership

Customer service

Mentoring

Administrative tasks

Reading, writing, basic math

Travel for meetings

Education

Hairstylist license

Job description

Regis Corporation seeks a Salon Manager to lead daily salon operations, drive profitability, and mentor a team of stylists. You will ensure top service quality and guide staff in business and technical aspects while maintaining a positive work environment. Flexibility to work evenings and weekends is required, with travel to mandatory meetings as needed.

The role requires a current hairstylist license and strong customer service leadership to deliver outstanding guest experiences.