Salon Manager: Lead, Coach & Grow Profits

Regis Corporate; Stratford; On-site; CAD 55,000 - 75,000; Full time

Job summary

Regis Corporate in Stratford, Ontario seeks a dynamic Salon Manager to lead daily operations, guide a team of stylists, and drive profitability. You will ensure high-quality services, mentor staff, and foster a positive work environment while delivering exceptional guest experiences.

The role requires overseeing all aspects of the salon, including scheduling, performance coaching, and meeting franchise standards. Strong communication and business acumen are essential.

Qualifications

• Demonstrated ability to lead a team and manage salon operations.
• Strong customer service focus with a coaching mindset.
• Experience training staff and improving client experience.
• Ability to resolve conflicts professionally and maintain a positive work environment.
• Familiarity with administrative tasks and basic math for POS and scheduling.

Responsibilities

• Be the heartbeat of the salon by overseeing operations and providing leadership.
• Lead by example to grow clientele and profitability.
• Provide all hair care services offered and ensure high quality for every guest.
• Coach and mentor staff to maintain a positive work environment.
• Hire, recruit, train, and manage conflicts and client complaints.

Skills

Leadership

Customer service

Staff training

Conflict resolution

Administrative tasks

Education

Cosmetology or barber license

Job description

Regis Corporate in Stratford, Ontario seeks a dynamic Salon Manager to lead daily operations, guide a team of stylists, and drive profitability. You will ensure high-quality services, mentor staff, and foster a positive work environment while delivering exceptional guest experiences.

The role requires overseeing all aspects of the salon, including scheduling, performance coaching, and meeting franchise standards. Strong communication and business acumen are essential.