Salesforce Technical Architect - CAN

Fujitsu; Toronto; Remote; CAD 100,000 - 150,000; Full time

Job summary

A leading technology company is seeking a Salesforce Technical Architect to provide thought leadership on Salesforce projects. This role involves engaging with clients to understand their needs, leading project teams, and contributing to the development of innovative solutions in a dynamic environment. Ideal candidates will have extensive Salesforce experience, strong communication skills, and a passion for technology. This position allows for remote work from anywhere in Canada.

Qualifications

• Over 10 years of Salesforce experience required.
• Experience leading Salesforce full cycle implementation projects.
• Salesforce System Architect and Application Architect certified.

Responsibilities

• Facilitate discovery sessions with customers.
• Lead client engagements managing project scope and schedule.
• Translate business requirements into architectural solutions.

Skills

Salesforce platform expertise

Excellent presentation and communication skills

Agile development experience

Ability to learn quickly

Education

Bachelor's degree in Computer Science or related field

Job description

We are looking for a highly effective Salesforce Technical Architect to join our Salesforce and GOM Practice. An individual filling this role will provide thought leadership and consultation throughout the lifecycle of Salesforce implementation projects.

Fujitsu is the leading Japanese information and communication Technology Company and a leading provider of IT products and services including hardware, software, networking, and business solutions to customers in more than 100 countries. We are known for our ability to harness the power of IT for our clients and to build innovative practices and solutions. At Fujitsu, you will find a dynamic work environment with multidisciplinary teams involved in stimulating projects. Fujitsu is where you can pursue your full career potential. We enable our employees to grow as individuals, mature as industry professionals and proudly succeed as key members of the Fujitsu team. For more information on Fujitsu America's business scope, visit http://solutions.us.fujitsu.com/. Both US and Canadian candidates can be considered.

Work Style:

• Remote: Candidates may be based anywhere in the United States or Canada

Key Responsibilities:

Successful Client Engagements

• Facilitate discovery, fit gap sessions with customer to understand the AS-IS state and gaps between current state and to-be state as well as industry best practices
• Lead and support client engagements effectively, managing project scope, schedule, and overall quality of delivery from Salesforce platform and Salesforce Solution perspective
• Lead business process redesign, roadmap planning and sprint demos of Salesforce capabilities
• Collaborate with client stakeholders and Fujitsu Business and Functional consultants to define requirements, deliverables, and set and manage expectations
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform
• Lead technical design sessions; Design and document technical architecture aligned with client business objectives; identify gaps between client's current and desired end states.
• Collaborate with various client business workstreams and application teams to create and support roadmap deliverables.
• Configure/customize solution in client environment and oversee development by development team
• Drive assessment sessions of business objectives, formulating solution options, and driving stakeholder support
• Deliver artifacts, solution and delivery items using industry standards and best practices.
• Serve as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirement, design and dependencies are well understood
• Assist in engagement and project management by identifying risks, opportunities, as well as partnering up with project and account management teams on minimizing the risks and maximizing the opportunities and benefits
• Ability to deep dive into existing solutions and troubleshoot complex (multi-system) solutions and provide solution recommendations

Trusted advisor to our clients

• Establish trusted advisor status with business and technology stakeholders by guiding them what should be the roadmap of the project and what functional areas will provide maximum business value-add
• Collect, formulate, and disseminate best practices on solution positioning and delivery based on the initial requirements gathered from the client. It is expected that this individual will guide the customer on implementing best practices in the industry
• Establish domain/industry vertical knowledge and broad Salesforce based applications expertise
• Develop strong client relationships by building trust, rapport and positive working relationships with key sponsors, stakeholders, and team members
• Create reference-able clients by providing them the quality deliverables, reliability and trusted partnership

Other responsibilities

• Contributes to the business development process by participating in sales calls, assisting/leading proposal development efforts and delivering client presentations
• Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, and business development tools
• Helps facilitate and lead webinars with clients on industry best practices, providing training on our offerings and roadmap
• Conduct training sessions with internal team on industry best practices, providing training on our offerings and roadmap, support internal team on gaining understanding of supply chain knowledge as well as our offerings
• Support internal innovations initiatives to build accelerators, implement other features using cutting edge technologies like Artificial Intelligence (AI), Machine Learning (ML) and others
• Provide feedback to improve internal processes (e.g., Phase Gate reviews, deliverable templates etc.), document lessons learned
• Architect is expected to participate and contribute to pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects.
• Create technical influence to build pipeline and help convert opportunities up to $1.5M in current accounts annually
• Liaise with Salesforce product teams to support client implementations
• Willingness to travel up to 50% domestically
• Ability to travel internationally to other countries for meetings, project activities. Candidates should be holding proper visa to be able to travel to/from USA for business purposes.

Skills and Qualifications:

• Over 12 years IT experience
• Over 10 years of experience with Salesforce platform
• Experience leading 3 or more Salesforce full cycle implementation projects.
• Agile development environment experience.
• Expert level understanding of the Salesforce product suite, including Sales, Service, Marketing, CPQ, Commerce, and Experience Clouds
• Salesforce System Architect and Application Architect certified
• Excellent presentation and communication skills
• Candidate should be a fast learner and willing work in fast paced, dynamic work environment. Candidates will be required to train on our SCM product – GlOVIA OM.
• Work experience with a professional consulting organization (e.g., Big 4 consulting) or Salesforce Global SIs a plus
• Extensive experience contributing as individual contributor capacity on large enterprise software deployments
• Bachelor's degree in Computer Science, Engineering, Business or closely related field or equivalent experience
• Ability to work effectively in a fast paced, high energy, team-oriented environment
• Ability to travel both domestic and international as/when needed.

Key Performance Indicators for this role

• Whitepapers published
• Product offerings / accelerators created (Innovations)
• Thought leadership (Webinars, presentations etc).
• Successful project delivery
• Adoption of (Fujitsu) SCM solutions
• Quality of work products (customer and Program manager feedback / satisfaction)
• Trainings / Certifications achieved or conducted
• Reference clients & Case studies generated through projects delivered
• Repeat business from customers generated through projects delivered
• Tangible contribution to Practice growth and success (e.g. Trainings delivered, certifications acquired, contribution to new business pursuits, etc.)

Fujitsu is an Equal Opportunity/ Affirmative Action Employer of Minorities, Females, Individuals with Disabilities and Protected Veterans.