Salesforce Program Manager

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale.

Job Title : Salesforce Program Manager

Responsibilities

• Coordinate with Client team for organizing all workshops discussions stakeholder connects
• Regular reporting on the progress of the engagement and highlight any challenges early
• Experience in leading a team of 25 members
• Experience in Salesforce implementation team management and external client interaction
• Implement project management quality assurance and control procedures
• Work to ensure scope is effectively controlled in accordance with project definition
• Work closely with architects, technical teams, and business analysts to deliver project scope on time, on budget, and with high quality deliverables
• Communicate effectively with clients regarding the Salesforce project technology and functionality
• Use Salesforce experience to develop accurate work estimates, project budgets, and timelines
• Exercise required controls and propose improvements as necessary, including quality plans, issues and action logs, risk management plans, and change control plans for all aspects of the assignment
• Lead the delivery team, drive desired professional behaviors, and motivate the team to the highest levels of performance, ensuring that team resources have the best conditions to perform successfully
• Ensure business and assignment risks are identified, monitored, and managed to achieve minimal disruption to the project delivery and success
• Proven track record of executing multiple projects in parallel using agile methodology
• Conduct status monitoring and reporting
• Ensure timely delivery of milestones
• Track, monitor, and report key metrics on projects
• Understand quality processes and implement them in projects
• Excellent verbal and written communication skills
• Risk management, periodic review of project risks and people risk, and development of mitigating strategies
• Create sprint backlog if any and conduct daily scrum
• Initiate escalations as appropriate
• Ensure project is executed as per the right methodology

Required Qualifications and Background

• Excellent communication skills, written, verbal, and interactive when online
• Active in the Salesforce community
• Bachelor’s or postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance, or a similar field of study

Knowledge Skills and Abilities Required

• A proactive personality with a can-do attitude
• Excellent relationship building skills
• Able to actively make suggestions based on the results
• Available and responsive to questions, clarifications, and instructions
• Ability to tailor communication to multiple audiences at all levels
• A self-starter experienced in leading projects or delivery work streams
• Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
• Excellent ability to coach, motivate, and direct work tasks to a multidisciplinary team of Salesforce professionals

Benefits and Perks :

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay, and other forms of bonus or variable compensation.

Disclaimer : The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Safe return to office :

In order to comply with LTIMindtree’s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.