Salesforce Product Owner - Order To Cash (O2C) - Remote Canada Position

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Product Owner - Order to Cash (O2C) - Remote Canada Position.

As a Salesforce Product Owner, you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience. The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude.

The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiency in product management using their product expertise.

Once You Are Here, You Will:

1. Work with business groups to understand demand
2. Collaborate with the business to develop detailed requirements
3. High-level solution design and architecture
4. Lead many of the Agile ceremonies and ensure the team meets its goals on time and within budget.
5. Manage integration across the platform.
6. Own a portfolio of products/initiatives.

Required Qualifications:

1. 6+ years’ experience as a product owner and leading a technical team in an enterprise Salesforce IT application development environment.
2. Must have Order to Cash experience, preferably with background in Quoting, Contract Management, Orders, Provisioning, and Billing.
3. Experience with the Agile methodology: owning sprint planning, attending daily stand-ups, story-pointing meetings, and retrospectives.
4. Experience managing projects using Agile software tools such as JIRA, Team Services, or Rally.
5. Working closely with business stakeholders and engineers to comprehend the business processes at a detailed level.
6. Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions.
7. Identifying business process improvements and opportunities for automation.
8. Participating in roadmap planning and identifying touch points in multi-cloud implementations.
9. Documenting work using flow charts, written descriptions, screenshots, and videos.
10. Coordinating and participating in the UAT and Go-Live process, including test planning, development of test scripts, test execution, and status reporting.
11. Developing strong client relationships by building trust, rapport, and positive working relationships.
12. Excellent written and visual communication skills.
13. Clear verbal communicator, with the ability to effectively interact with business stakeholders.
14. Self-directed, with the ability to break down complex processes, assign actions, and manage progress.
15. Experience with delivering product features within the Salesforce ecosystem.
16. Strong accountability planning/organization and teamwork.
17. Creating, maintaining, and prioritizing the product backlog according to business value.
18. Acting as the voice of the team, communicating status to stakeholders and internal partners.

Certifications:

1. Salesforce Admin
2. Certified Product Owner OR Salesforce Business Analyst

Ideal Mindset:

1. Encouragement: Provide motivation, direction, and support to team members.
2. Problem Solver: Creative and practical in finding solutions to project issues.
3. Strong work ethic: Be a team player and lead by example.

About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.

NTT DATA endeavors to make us.nttdata accessible to any and all users. If you would like to apply regarding the accessibility of our website or need assistance completing the application process, please apply at us.nttdata/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.