Salesforce Platform Guardian & Performance Lead

Manulife; Waterloo; Ibrido; CAD 74.000 - 123.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, vision benefits

Retirement savings plans

Paid time off and leave benefits

Descrizione del lavoro

Manulife is seeking a Salesforce Platform Analyst to maintain health, security, compliance, and scalability of our Salesforce ecosystem within a large enterprise. You will collaborate with architects, engineers, and delivery squads to drive governance, release management, and reliable platform performance.

Responsibilities include supporting platform governance, security reviews, data governance, and integration challenges while contributing to roadmaps and best practices to enable compliant,

Competenze

• 3–5 years of experience in business systems analysis, software technical analysis, platform administration, application support, or a related role.
• 2–4 years of hands‑on experience with Salesforce administration, configuration, platform support, or application delivery.
• Experience supporting enterprise platforms with governance, security, compliance, or delivery responsibilities.

Mansioni

• Maintain health, stability, security, and compliance of the Salesforce platform for enterprise capabilities.
• Partner with delivery squads to guide platform standards and promote reusable design patterns.
• Monitor performance, capacity, and risks to improve scalability and reliability.
• Support governance activities, including security reviews, release management, and environment strategy.
• Analyze and resolve moderately complex platform issues with architects, engineers, vendors, and support teams.
• Contribute to platform roadmaps, standards, and leading practices for compliant delivery.
• Support data governance, integration governance, and regulatory compliance within Salesforce.
• Assess impact of new applications and integrations to support long-term growth.
• Develop automation and operational processes to improve efficiency.
• Serve as trusted technical advisor to delivery teams to accelerate value while protecting platform integrity.

Conoscenze

Business systems analysis

Salesforce administration

Communication

Cross-functional collaboration

Governance and security

Formazione

Post-secondary education in CS/IT/Engineering or related

Strumenti

Salesforce

DevOps/CI-CD tools

MuleSoft

Descrizione del lavoro

Manulife is seeking a Salesforce Platform Analyst to maintain health, security, compliance, and scalability of our Salesforce ecosystem within a large enterprise. You will collaborate with architects, engineers, and delivery squads to drive governance, release management, and reliable platform performance.

Responsibilities include supporting platform governance, security reviews, data governance, and integration challenges while contributing to roadmaps and best practices to enable compliant,