Salesforce Loyalty/Marketing Cloud Developer

407 International; Ontario; On-site; CAD 70,000 - 110,000; Full time

Job summary

Join a dynamic team as a Salesforce Loyalty/Marketing Cloud Developer, where you will spearhead the development of innovative marketing solutions. This role involves leading the Loyalty Engine development, crafting engaging customer journeys, and ensuring compliance with security standards. You will collaborate with stakeholders to drive results and enhance customer engagement through effective email marketing campaigns. This forward-thinking company values excellence and offers a supportive environment for continuous learning and growth. If you are passionate about leveraging Salesforce technologies to create impactful marketing experiences, this opportunity is perfect for you.

Benefits

407 ETR usage (taxable benefit)

Competitive salary

Bonus structure

Competitive vacation package

Community culture

Continued education budget

Qualifications

• 5+ years of Marketing Cloud development experience, including 2 years with Loyalty Cloud.
• Deep understanding of Salesforce Loyalty & Marketing Cloud features and best practices.

Responsibilities

• Lead the development of the Loyalty Engine and its integrations.
• Support email marketing campaigns and provide Salesforce expertise.

Skills

Salesforce Marketing Cloud

Loyalty Cloud

AMPscript

REST APIs

SQL

Lightning Components

DevOps Practices

Tools

Salesforce Data Loader

Jenkins

Git

Job description

Salesforce Loyalty/Marketing Cloud Developer

Apply locations: Woodbridge, Ontario

Time type: Full time

Posted on: Posted 6 Days Ago

Job requisition id: JR100863

Role Responsibilities

• Working alongside the wider team, lead the development of the Loyalty Engine and integrations both externally (through APIs/Events) and within the Salesforce domain (i.e. trigger emails etc.)
• Support the development and deployment of email marketing campaigns including:
  • Working with stakeholders to identify objectives, KPIs, and target audience
  • Support the business unit with any new requirements/features, along with supporting any technical questions/support they need in relation to Marketing Cloud
  • Ongoing Salesforce Marketing Cloud support, enhancements, and system integrations
• Provide Salesforce expertise and knowledge-transfer: Support and equip stakeholders with Salesforce expertise (Loyalty and Marketing Cloud) and training to drive results and customer engagement
• Cloud Pages, Journey Builder & Automations: Design and implement complex customer journeys using Journey Builder, leveraging automation for seamless customer experiences. Develop and manage content on Cloud Pages and Web Studio, including form captures and data integration.
• AMPscript Development: Create and maintain AMPscript for dynamic content personalization in emails and landing pages.
• Email Studio & Content Builder: Develop and manage email templates and content blocks in Email Studio and Content Builder.
• Security & Compliance: Ensure that all solutions adhere to security, privacy, and compliance standards.
• User Training & Support: Provide training and support to marketing team members on best practices and new features.

Technical Requirements

• 5 years of Marketing Cloud development experience with a minimum of 2 years experience working with Loyalty Cloud.
• Expertise in Salesforce Loyalty & Marketing Cloud: Deep understanding of both Loyalty Cloud and Marketing Cloud’s features, functionalities, and best practices.
• Experience with Salesforce APIs: Proficiency in integrating Loyalty/Marketing Cloud with other systems using REST and SOAP APIs.
• Lightning Platform Skills: Strong knowledge of Lightning Components, Apex, and Visualforce tailored for Loyalty Cloud.
• Third-Party Integrations with Loyalty Cloud: Experience integrating Loyalty Cloud with other systems (e.g., ERP, CRM, marketing automation tools) using middleware or custom integrations.
• Reporting and Analytics: Proficiency in Loyalty/Marketing Cloud reporting tools (e.g., Reports, Dashboards).
• Data Management: Experience with Salesforce Data Loader, SOQL, and SOSL. Write and optimize complex SQL queries for data extraction, transformation, and loading (ETL) processes.
• Security in Loyalty Cloud: Understanding of security best practices, including user permissions, profiles, and roles.
• DevOps Practices: Familiarity with CI/CD tools (e.g., Jenkins, Git) and version control systems (e.g., Git, SVN) for Loyalty Cloud projects.

Our Offer

• 407 ETR usage (taxable benefit)
• Competitive salary, bonus structure
• Competitive vacation package
• Community culture
• Continued education budget
• Expect excellence: Collaborative team, learn, and grow with a high-performance team

About 407 ETR

Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area in Ontario, Canada. The highway spans 108 kilometres from Burlington in the west to Pickering in the east.

407 International Inc. is the sole shareholder of 407 ETR and is owned by:

• Canada Pension Plan Investment Board (CPP Investments) through indirectly-owned subsidiaries (50.01%);
• Cintra Global S.E. which is a wholly-owned subsidiary of Ferrovial S.A. (43.23%); and
• AtkinsRéalis, formerly known as SNC-Lavalin (6.76%).

Learn more at 407etr.com.

407 ETR's Information Technology division is responsible for the infrastructure and software to enable the efficient operation of the highway---including toll capture, account management, financials, and data storage/analytics---as well as customer services including call-center, web, IVR and supporting workflows.

Delivery is accomplished using an Agile-Scrum approach, including self-organization, short iterations, strong collaboration, and dedicated teams in scrum rooms.

Note:At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole.

Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive.

Accommodation for disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process.