Salesforce Consultant, Incentive Compensation Management (ICM)

Why NeuraFlash:

At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash is the place for you.

We are seeking a talented Salesforce Consultant with experience in Incentive Compensation Management (ICM) to join our team. This role plays a key part in implementing complex solutions that align sales strategy, operations, and technology to improve business process efficiency and accuracy.

Position Overview:

The Salesforce Consultant focuses on ICM and requires fundamental knowledge of industry terminology and its technical application. You will work closely with business stakeholders, product owners, and technical teams to understand processes, gather requirements, and configure customized Salesforce solutions.

Your role will primarily focus on platform configuration for ICM implementations across multiple projects, following best practices to ensure scalable solutions, and will support enterprise system integrations to deliver meaningful results.

Key Responsibilities:

• Partner with clients/internal stakeholders to gather, analyze, and document business requirements.
• Configure Salesforce solutions (Spiff, Sales Cloud, etc.) that meet client needs.
• Translate requirements into user stories, process flows, and functional specs.
• Support implementation efforts through configuration, testing, training, and go-live support.
• Troubleshoot issues and manage enhancements or change requests.
• Collaborate with architects and other project team members to deliver seamless solutions.
• Maintain documentation for solutions and user training materials.
• Stay up-to-date on Salesforce platform updates and features.

Qualifications

Required:

• Experience designing, implementing, and optimizing Salesforce or ICM solutions (e.g., Spiff, Xactly, Varicent, CaptivateIQ, etc.).
• Understanding of compensation structures, incentive plans, and sales performance management processes.
• 2+ years of hands-on Salesforce experience in a consulting or business analyst role.
• Proven knowledge in Salesforce Sales Cloud.
• Understanding of Salesforce Data Structure.
• Excellent communication and client-facing skills.
• Ability to translate business requirements into technical solutions.
• Basic understanding of APIs

Preferred:

• Basic understanding of data transformation and/ or ETL tools.
• Experience in financial and commission reporting.
• Understanding of compliance considerations (e.g., ASC 606, SOX) related to variable compensation.

What’s it like to be a part of NeuraFlash?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done.
• Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within British Columbia or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees!

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