Salesforce Business Systems Analyst/Data and Reporting - Remote Canada Position

NTT DATA, Inc.; Toronto; Remote; CAD 90,000 - 130,000; Full time

Job summary

A leading company in technology services is seeking a Salesforce Business Systems Analyst/Data and Reporting for a remote position in Canada. This role will involve collaborating with cross-functional teams to interpret customer data, develop product strategies, and ensure project success through identification of requirements and hands-on analytics. The ideal candidate has extensive experience in business analysis and problem-solving, with a background in financial processes and reporting.

Qualifications

• 8+ years of Business Analysis experience.
• 6+ years of experience with data and reporting.
• 5+ years of user Acceptance Testing experience.

Responsibilities

• Perform major roles in Discovery Workshops.
• Produce AS-IS and TO-BE process flows.
• Elucidate requirements into User Stories.

Skills

Business Analysis

Data Reporting

User Acceptance Testing

Salesforce Best Practices

Agile Development

Problem Solving

Education

Salesforce Admin or Developer I Certification

Tools

JIRA

Job description

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Salesforce Business Systems Analyst/Data and Reporting - Remote Canada Position

Date: May 20, 2025

Location: Toronto, ON, CA

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Business Systems Analyst/Data and Reporting - Remote Canada Position

As aSalesforce Business Systems Analyst, you will play a crucial role in understanding and interpreting customer data to uncover needs and opportunities. This position involves working closely with Product Managers, Product Owners, and cross-functional Agile teams—including engineers and designers—to influence product strategies and ensure successful outcomes. Your insights will directly contribute to the development and refinement of products and services that meet both customer and business objectives

Day to Day / Job Function

Led or performed a major role in Discovery WorkshopsProduce AS-IS and TO-BE process flows in Visio, Lucid, etc.
Identifying gaps and pain points
Elucidate requirements into User Stories and Acceptance
Criteria and gain client sign-off
Prepare for and conduct Sprint End client demos
Work with technical leads; onshore and offshore
Use Analytical and problem-solving skills
Write Stories from Epics, run refinement sessions, drive daily stand ups,
the Relationship Builder among Product Owner, Client and other project stakeholders.

Required skills

8+ years of Business Analysis experience with Background/understanding of financial processes/reporting.

6+ years of experience with data and reporting is must , one of the financial systems such as oracle or workday.
6+ years experience with gathering business requirements for reporting (our team has Snowflake + Tableau)

6+ years experience with multiple system integrations and data field mapping
5+ years of user Acceptance Testing and End-User Training

5+ years utilizing Salesforce Best Practices

Knowing when to utilize configuration vs. custom code vs. App Exchange product

Working within Agile development methodology

Working in JIRA, or similar Project Management tool

Prior experience with multiple system integrations and data field mapping

Ideal Mindset:

Encouragement. You will provide motivation, direction, and support to other members of the team.

Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.

Strong work ethic. You are a team player and lead by example.

Certifications

Salesforce Admin or Developer I

#LI-CONF

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .