Salesforce Administrator/Developer - Remote / Telecommute

Cynet Systems Inc; Vancouver; Remote; CAD 80,000 - 100,000; Full time

Job summary

A regional technology firm is seeking a Salesforce Administrator/Developer in Vancouver. The ideal candidate will have proficiency in Salesforce administration, experience with Apex and Visualforce, and strong problem-solving skills. Responsibilities include resolving user issues, customizing the Salesforce platform, and collaborating with teams to implement enhancements. This role requires excellent communication and documentation skills, as well as a Bachelor's degree in a related field.

Qualifications

• Proven experience in a Salesforce Admin and Developer support role.
• Proficiency in Salesforce configuration, customization, and administration using declarative tools.
• Solid understanding of Salesforce best practices, data modeling, and security.

Responsibilities

• Respond to and resolve user-reported issues related to Salesforce functionality.
• Investigate and troubleshoot system errors and provide timely resolutions.
• Maintain and customize the Salesforce platform including user setup and permissions.

Skills

Salesforce platform administration and customization

Apex, Visualforce, and Lightning Components

Workflow automation and data validation

Technical troubleshooting and problem resolution

Strong documentation and communication skills

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Salesforce certifications

Job description

Job Description:

Requirement/Must Have:

• Salesforce Administrator and Developer certifications preferred.
• Proven experience in a Salesforce Admin and Developer support role.
• Proficiency in Salesforce configuration, customization, and administration using declarative tools.
• Solid understanding of Salesforce best practices, data modeling, and security.
• Experience with Apex, Visualforce, and Lightning Components is a plus.
• Strong problem-solving skills.
• Excellent verbal and written communication skills.
• Strong teamwork and collaboration abilities.

Responsibilities or Duties:

• Respond to and resolve user-reported issues related to Salesforce functionality and data integrity.
• Investigate and troubleshoot system errors and provide timely resolutions.
• Maintain and customize the Salesforce platform including user setup, profiles, roles, permissions, and security settings.
• Configure and manage data quality rules, validation rules, workflow rules, and process builder flows.
• Collaborate with stakeholders to gather requirements and implement enhancements and new features.
• Work with developers and architects on complex customizations using Apex, Visualforce, and Lightning Components.
• Create and maintain documentation of system customizations, processes, and workflows.

Should Have:

• Ability to work independently and take initiative.
• Comfort in conveying technical concepts to non-technical users.
• Flexibility to adapt to new challenges and changing priorities.

Skills:

• Salesforce platform administration and customization.
• Apex, Visualforce, and Lightning Components.
• Workflow automation and data validation.
• Technical troubleshooting and problem resolution.
• Strong documentation and communication skills.
• Qualification or Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.
• Salesforce certifications preferred.