Sales/Wedding Coordinator

Bingemans; Kitchener; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Sales/Wedding Coordinator. This exciting role involves overseeing guest satisfaction and managing all aspects of event coordination, from initial inquiries to final invoicing. You'll have the opportunity to build relationships with clients, develop proposals, and ensure smooth event execution. Join a vibrant team that values creativity and customer service, and be part of creating unforgettable experiences at one of the region's premier venues. If you thrive in a fast-paced environment and have a passion for sales and event planning, this role is perfect for you!

Qualifications

• 1-2 years experience in Sales/Retail/Customer Service preferred.
• Proficient in MS Office and excellent time management skills.

Responsibilities

• Administer group sales inquiries from confirmation to invoicing.
• Build and maintain positive client relationships and meet sales goals.
• Ensure effective communication between sales and operations departments.

Skills

Sales Skills

Customer Service

Time Management

Networking

Attention to Detail

Education

High School Diploma

Smart Serve Certification

Tools

MS Office Applications

Job description

Bingemans is one of the Waterloo Region's largest and most dynamic meeting and conference facilities. In addition, Bingemans is one of Southwestern Ontario's largest catering companies for both on and off-site events, with over 70 years of successful event experience. We are Waterloo Region's leader in hospitality providing the very best in family entertainment. With amenities ranging from the Big Splash Water Park, FunWorx Indoor Playland and the Bingemans Camping Resort, we are the ticket for exceptional fun! In the fall, we turn into Canada’s most terrifying haunted attraction- Screampark. In October, the Oktoberfest Kool Haus is home to thousands of guests to celebrate KW Oktoberfest (North America's largest Bavarian festival). Bingemans is in the business of providing Grand Experiences!

We are seeking a Sales/Wedding Coordinator who will be responsible for overseeing all key steps in guest satisfaction, including, but not limited to BEO and booking confirmations, special guest needs, event vendor communications, set-up confirmations, dining, rate and favours, deposits and final payment confirmation.

Key Responsibilities

• Administer and process all group sales inquiries, confirmations to final invoicing.
• Prospect and identify new business via phone, email, networking.
• Proactively monitor network to identify potential clients and opportunities.
• Build and maintain a positive relationship with clients with a key understanding of the client’s needs.
• Develop clear and effective written proposals/quotations for clients.
• Administration of event bookings, entering data into various software to produce orders and contracts.
• Communicate to various departments to ensure that the booking is executed effectively.
• Consistently meet or exceed sales goals.
• Oversee all communications between the sales team and the operations departments, including reporting, change notices, balancing and sheet run.
• Ensuring all permits are in place for liquor license, extensions, and tents.
• Understanding and executing a Day-of Timeline and its catering + planning inclusions.
• May be required to attend events, ensuring the event is running smoothly.

Qualifications & Experience

• Minimum 1-2 years experience in Sales/Retail/Customer Service preferred.
• Previous hospitality experience is an asset.
• Ontario Drivers License Class G required.
• Smart Serve Certification required, or willing to obtain.
• Excellent in time management and able to work in a fast-paced environment.
• Working knowledge and proficient in MS Office Applications.
• Attention to detail.

Monday to Friday with occasional evenings and weekends.

Bingemans welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.