Sales & Tele-contact Dealer Support Analyst (Contract)

Stellantis; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

Stellantis is seeking a Sales Support & Tele-contact Dealer Support Analyst to oversee daily sales operations and dealer relations. This role involves data analysis, reporting, and enhancing dealer performance through strong communication and support, requiring a bachelor's degree and proficiency in Microsoft Office.

Qualifications

• Bachelor's Degree in Business or Marketing required.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Bilingual in French and English preferred.

Responsibilities

• Monitor Business Centre sales and vehicle allocation daily.
• Act as a liaison between manufacturers and retailers.
• Ensure Sales Satisfaction levels are achieved at dealerships.

Skills

Data analysis

Communication

Proficiency in Microsoft Excel

Proficiency in Microsoft PowerPoint

Bilingual (French/English)

Education

Bachelor's Degree in Business, Marketing, or related field

Job description

The job responsibilities of the Sales Support & Tele-contact Dealer Support Analyst (Contract) include but are not limited to: daily monitoring of Business Centre sales, orders, allocation and scheduling of vehicles; generation of all adhoc reports & presentations utilized by regional staff; liaising with headquarters teams as required on issues relating to daily operations and shipping of vehicles.

Also, managing tele-contact dealer relations as it relates to sales operations:

• Acting as the liaison between the manufacturer and retailer (tele-contact), the position will provide guidance and management of sales performance, inventory, promotional activities and participation in various programs
• Ensuring proper levels of Sales Satisfaction are achieved at dealerships while constructively identifying areas for improvement
• Motivating and leading independent entrepreneurs to higher levels of performance consistent with marketing plans, merchandising, financial statement review, and new product launch training

FCA Canada Inc. is committed to providing accommodation for people with accessibility needs due to disabilities in all aspects of the hiring process. If you request an accommodation, we will work with you to meet your accessibility needs due to disability.

Basic Qualifications:

• Bachelor's Degree in Business, Marketing, or a related field
• Proficiency with Microsoft Office Applications with strength in Excel & Power Point
• Experience in data analysis and report generation
• Exceptional communication skills, both written and verbal
• Legally eligible to work in Canada
• Ability and willingness to relocate for potential future opportunities
• Bilingual (French/English)

Preferred Qualifications:

• Experience in the automotive industry

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.